HELP! I've encountered the SrtTrail.txt problem!!!

Anonymous

My laptop with Windows 8 Pro 64-bit won't start properly. Every time that I start the laptop up, it tells me that I have a problem and it needs to restart. It then tries to auto-repair the system. I have BitLocker installed on my machine, encrypting my C:, so it asks for the recovery key. When I enter the recovery key it tries to diagnose my PC. After about a minute, I get told that auto-repair couldn't repair my PC, and the file which is causing the problem is C:\Windows\System32\Logfiles\Srt\SrtTrail.txt. I've tried all of the advanced options but they don't seem to be working as after using them it loops. Has anyone got any ideas on how to sort this problem out? The laptop I'm using is a SONY Vaio Duo 11 Ultrabook and I've had i for around 2/3 months.

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Answer accepted by question author

Anonymous

I followed the steps to enter the command in the command prompt. When I do I get the following message:

The drive, the path, or the file name is not valid.

I entered the following in the command prompt:

Chkdsk/f/r X:C

any further ideas?

Actually the command is chkdsk /f /r C: not X:C

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Answer accepted by question author

Anonymous

Root cause found:

Unknown Bugcheck: Bugcheck 3b. Parameters = 0xc0000005, 0xfffff8018302da72, 0xffffd000cb3c8500, 0x0.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff558949%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

(BING search for

Bugcheck 3b

)

<quote>

may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

</quote>

If you can get into the Advanced boot options, try using the Low-res video option. BTW it helps to have a boot menu to facilitate that. Otherwise using bootable recovery media may be necessary.

Good luck

Robert Aldwinckle

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112 additional answers

Anonymous

2016-03-23T00:07:39+00:00

I have had the same issues. I have a brand new tower with W10. Everything looked great UNTIL I took off McAfee and added Avast anti virus. Once I download this anti virus and reboot, it goes into that loop of trying to repair computer. I have to restore to factory default, which then there are no log files to view. It will not allow me to check disc or advance repair. I even created a restore point BEFORE installing the anti virus and I cant restore to that point. I have to go back to factory settings.
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Anonymous

2016-03-07T18:50:39+00:00

Hi

Im still getting the same problems, have attached a copy of the SRT file......HELP Plzzzz What can I do, as I dont want to lose any data. Appreciate any assitance

Startup Repair diagnosis and repair log

Last successful boot time: ‎2/‎21/‎2016 3:23:36 PM (GMT)

Number of repair attempts: 60

Session details

System Disk = \Device\Harddisk0

Windows directory = E:\WINDOWS

AutoChk Run = 0

Number of root causes = 1

Test Performed:

Name: Check for updates

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: System disk test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Disk failure diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 390 ms

Test Performed:

Name: Disk metadata test

Result: Completed successfully. Error code = 0x0

Time taken = 32 ms

Test Performed:

Name: Target OS test

Result: Completed successfully. Error code = 0x0

Time taken = 31 ms

Test Performed:

Name: Volume content check

Result: Completed successfully. Error code = 0x0

Time taken = 31 ms

Test Performed:

Name: Boot manager diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 78 ms

Test Performed:

Name: System boot log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Event log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 375 ms

Test Performed:

Name: Internal state check

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Boot status test

Result: Completed successfully. Error code = 0x0

Time taken = 32 ms

Test Performed:

Name: Setup state check

Result: Completed successfully. Error code = 0x0

Time taken = 796 ms

Test Performed:

Name: Registry hives test

Result: Completed successfully. Error code = 0x0

Time taken = 9063 ms

Test Performed:

Name: Windows boot log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Root cause found:

Boot critical file e:\windows\system32\drivers\windowstrustedrt.sys is corrupt.

Repair action: File repair

Result: Failed. Error code = 0x490

Time taken = 16171 ms

Repair action: System files integrity check and repair

Result: Failed. Error code = 0x57

Time taken = 1381547 ms

Session details

System Disk = \Device\Harddisk0

Windows directory = E:\WINDOWS

AutoChk Run = 0

Number of root causes = 1

Test Performed:

Name: Check for updates

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: System disk test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Disk failure diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 390 ms

Test Performed:

Name: Disk metadata test

Result: Completed successfully. Error code = 0x0

Time taken = 47 ms

Test Performed:

Name: Target OS test

Result: Completed successfully. Error code = 0x0

Time taken = 31 ms

Test Performed:

Name: Volume content check

Result: Completed successfully. Error code = 0x0

Time taken = 485 ms

Test Performed:

Name: Boot manager diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: System boot log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 15 ms

Test Performed:

Name: Event log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 672 ms

Test Performed:

Name: Internal state check

Result: Completed successfully. Error code = 0x0

Time taken = 63 ms

Root cause found:

Startup Repair has tried several times but still cannot determine the cause of the problem.

Session details

System Disk = \Device\Harddisk0

Windows directory = E:\WINDOWS

AutoChk Run = 0

Number of root causes = 1

Test Performed:

Name: Check for updates

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: System disk test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Disk failure diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 406 ms

Test Performed:

Name: Disk metadata test

Result: Completed successfully. Error code = 0x0

Time taken = 47 ms

Test Performed:

Name: Target OS test

Result: Completed successfully. Error code = 0x0

Time taken = 31 ms

Test Performed:

Name: Volume content check

Result: Completed successfully. Error code = 0x0

Time taken = 469 ms

Test Performed:

Name: Boot manager diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: System boot log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Event log diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 641 ms

Test Performed:

Name: Internal state check

Result: Completed successfully. Error code = 0x0

Time taken = 62 ms

Root cause found:

Startup Repair has tried several times but still cannot determine the cause of the problem.
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Anonymous

2016-03-01T04:11:13+00:00
I have the same problem. At first it was showing the error code: 0xc0000225

so I used :
- diskpart (loads the disk partition tool)
- list volume (show a list of drive volumes)
- select volume X (where X is the number of the EFI system partition, or ESP). The volume may already be labeled as ESP, or it may just be a small FAT32 partition.
- assign letter=Z (assigns the volume to a temporary drive).
- active (marks volume as active)
- exit (returns to command prompt)
- bcdboot C:\windows /s Z: /f UEFI (recreate BCD)
- this did not resolve the issue, it seems worse.
I have tried all the trouble shooting in windows Recovery Environment (RE), and I am stuck in this loop: auto repair then it goes to: Automatic repair couldn't repair your PC...then the log file: E:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

and then back again to the Windows RE. I have tried to disable driver signature enforcement without luck among other trouble shooting trials. While in command prompt I did the check disk for errors command and it checked drive E where the operating system (OS) is installed.

Now I thought prior to this disaster the OS was in C: and not E.

Also I noticed that my data drives were D and E. Both D and E drives have 500 gig capacity and prior to the system crash D was almost half full and E was empty.

Now after the system crash and after the all the troubleshooting, including:

C is now inaccesible

D is now empty

E now has the OS

The log file: E:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt generated this notepad log file:

Startup Repair diagnosis and repair log

Number of repair attempts: 1

Session details

System Disk = \Device\Harddisk1

Windows directory = E:\WINDOWS

AutoChk Run = 0

Number of root causes = 1

Test Performed:

Name: Check for updates

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: System disk test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Disk failure diagnosis

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Disk metadata test

Result: Completed successfully. Error code = 0x0

Time taken = 0 ms

Test Performed:

Name: Target OS test

Result: Completed successfully. Error code = 0x0

Time taken = 47 ms

Test Performed:

Name: Volume content check

Result: Completed successfully. Error code = 0x0

Time taken = 47 ms

Root cause found:

The operating system version is incompatible with Startup Repair.

Now i am even more confused. How can I resolve this issue? Please help.

Thanks
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