Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-04-07T02:25:46+00:00

    I have been an ardent supporter of Microsoft.  I fought with people who supported Apple.

    But now "My experience forces me to believe it is Microsoft policy towards windows updates".  I clean reinstall windows 7  home premium on my new hard drive.   I started Windows update right after clean install.  For hours no available updates appeared.   I got tired and left the computer alone.  Around midnight I checked again same thing no  success.  It was still checking for updates.   Finally I went to bed leaving computer running.  Next morning I checked 200+ updates were available and I downloaded and installed them successfully.   I GAVE THIS ADVICE TO FEW FRIENDS, and They ALL HAD THE SAME EXPERIENCE

    I am seriously thinking to leave Microsoft and go to apple

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  2. Anonymous
    2016-03-29T15:48:17+00:00

    well.same problem here but...tried to install an update of 780mb...after endlessly waiting...of 10-15 minutes....it started to download...stucked at 90% for 5 minutes then finished....so...it's no problem i suppose...just...wait...and before that i recommend tu run a fix of windows and background updates from here

    https://support.microsoft.com/en-us/kb/971058

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  3. Anonymous
    2016-03-16T14:45:42+00:00

    This worked for me! After I removed all the files I tried the update again. Initially it showed that I have never performed an update, then after about 10 minutes it updated the dates and created a restore point. Finally after about an hour all the updates installed correctly and I was asked to reboot. After the reboot everything works correctly. 

    Thanks!

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  4. Anonymous
    2016-03-09T21:01:53+00:00

    NOTE:  Just be sure to leave the "Windows Update" service "enabled"... hahaha

    Cliff

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  5. Anonymous
    2016-03-07T20:00:55+00:00

    Using MSConfig instructions I found the Adobe Acrobat Update Service was  the only non-Microsoft service that was running so I stopped it and Windows update recovered instantly. I've disabled the service permanently now.

    Many thanks

    Judith

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