Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-03-01T08:49:30+00:00

    Hi,

    You may disable the ESET NOD32 antivirus installed on the computer and check.

    Refer to the link:

    http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

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  2. Anonymous
    2013-07-24T01:30:21+00:00

    If you have over 20 updates try installing them in waves (like 2 or 3 at a time) . I had this problem after a OS install and selected a few at a time rather than all 50 of the updates simultaneously and it worked. It took longer but it worked.

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  3. Anonymous
    2013-01-19T10:02:14+00:00

    ​Hi,

    Test the issue in clean boot state.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: After trouble shooting put the computer to start as usual by performing step 7 from the above Knowledge Base article.

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  4. Anonymous
    2015-04-26T23:30:24+00:00

    After trying all those previous suggestions I hit crtl+atl+delete and when I clicked on the red box I saw an option to restart with updates.

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  5. Anonymous
    2013-03-02T21:26:19+00:00

    Tried that before, no luck

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