Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-19T08:04:02+00:00

    Hi Arya,

    Till now I could install updates for Windows without any issue.

    But now I can't. It keeps showing downloading but it remains stuck at 0%.

    The only thing that has changed is while earlier my PC connected to Internet directly, now it connects it via a TP-Link router. I have no problems accessing Internet; only thing is that I can't update Windows.

    Please help me.

    Thanks

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  2. Anonymous
    2016-08-12T15:34:15+00:00

    Am I going to have to do this every time I update?

    This sounds like going around the problem not fixing it. Boy I'm getting so sick of windows constant resource consuming bug ridden crap.

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  3. Anonymous
    2016-08-12T03:17:09+00:00

    right.

    Here is another tool available from Windows Task Manager:

    Resource Monitor

    it shows CPU, Disk, Network and Memory utilization.

    Even when network is quiet, Windows Update uses CPU and Disk

    In services tab of Windows Task Manager find the Windows Update service 'wuauserv', 

    right click, Go to Process (click on Show processes from all users in Processes tab beforehand). This would give you pid with which you can check CPU, Disk etc in Resource Monitor.

    Yes I know that and that is how I found out that the performance degrade was because of Windows Update running.  As I pointed out in my original post, CPU running at 50% to 80% (on windows update).  While disk activity is practically nill.  This is during the "Download" phase of the update not even to the updating part.  But that still does not tell you that anything is happening.

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  4. Anonymous
    2016-08-11T15:09:51+00:00

    I tried all resourceful method provided by "Arya S Asok", and made it work with the method 3.

    However it wasn't as simple as he/she described in the jan 13th, 2013 reply, because this hyperlink is outdated and not easy to find again and because not my Windows Update was not working well. Moreover my Internet Explorer could not download "offline" Windows Updates... I had to rely of Firefox for that!

    After I applied these downlowded updates (about 30MB), Windows Update, IE, and MS Security Essentials started to work fine again. (PS: I did not find any viruses)

    Here is the updated link: https://support.microsoft.com/en-us/kb/3102810 as per August 2016; and the page title is suppose to be "Installing and searching for updates is slow and high CPU usage occurs in Windows 7 and Windows Server 2008 R2". This might be useful in order to "google it" once more....

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  5. Anonymous
    2016-08-11T14:47:40+00:00

    right.

    Here is another tool available from Windows Task Manager:

    Resource Monitor

    it shows CPU, Disk, Network and Memory utilization.

    Even when network is quiet, Windows Update uses CPU and Disk

    In services tab of Windows Task Manager find the Windows Update service 'wuauserv', 

    right click, Go to Process (click on Show processes from all users in Processes tab beforehand). This would give you pid with which you can check CPU, Disk etc in Resource Monitor.

    Was this answer helpful?

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