Windows 8 continously loses wifi connection

Anonymous
2013-09-19T22:26:20+00:00

Hi,

I am about to completely lose my wits with this. We all know Windows 8 is not user friendly by a long shot. In the beginneing I thought it was my brand new way too expensive Asus Zenbook that was the problem. I have this computer:

ASUS ZENBOOK U500VZ 15.6" WQHD+

GeForce GT650 2GB,Core i7-3632QM,8GB RAM,2x256GB SSD,Windows 8

It runs Windows 8.

Since I got it it has had a problem with dropping the wifi connection.

The steps taken to resolve it are:

Change settings in Power Plans

Changed adapter settings under "Power Management"

Run -> ipconfig /flushdns

All other laptops and iPads and iPhones running on the routers are fine. Problems persist on OTHER wifi networks as well, and from searching the web I can see this is a COMMON problem with Windows 8. HOW to fix this? Does Microsoft NOT realise it's customers would like to be able to use the internet without losing connectivity...

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2016-06-26T17:56:10+00:00

    Hi,

    I have the same problem here. But none of the suggestions on the internet work on my Dell Inspiron 5537. When I try to fix the problem from troubleshooter, if just detects that there ARE some problems, but says they are not fixed. And there is no options to tell it " okay, thanks for finding problems; Please try to fix them now!"

    I'm getting mat at it!

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  2. Anonymous
    2014-03-22T22:19:29+00:00

    Hi,

    I am about to completely lose my wits with this. We all know Windows 8 is not user friendly by a long shot. In the beginneing I thought it was my brand new way too expensive Asus Zenbook that was the problem. I have this computer:

    ASUS ZENBOOK U500VZ 15.6" WQHD+ GeForce GT650 2GB,Core i7-3632QM,8GB RAM,2x256GB SSD,Windows 8

    It runs Windows 8.

    Since I got it it has had a problem with dropping the wifi connection.

    The steps taken to resolve it are:

    Change settings in Power Plans

    Changed adapter settings under "Power Management"

    Run -> ipconfig /flushdns

    All other laptops and iPads and iPhones running on the routers are fine. Problems persist on OTHER wifi networks as well, and from searching the web I can see this is a COMMON problem with Windows 8. HOW to fix this? Does Microsoft NOT realise it's customers would like to be able to use the internet without losing connectivity...

    Go to Network and Sharing centre. Click on your connection (Below your homegroup). The following screen should open.

    Click on properties.

    Under the Network tab, click "Configure". (I'll be calling this point your WiFi-properties hence forth)

    Under the "Power management" tab, uncheck the box that say "Allow the computer to turn off this device to save power".

    Go to control panel

    Hardware and sound > Power options > edit plan settings

    Click "Change advanced power settings".

    Open up the tree "Wireless Adapter settings".

    Make sure your current power plan is set to "High performance".

    That should do it.

    If not - Go back to WiFi-properties and the advanced tab.

    Find "wireless mode".

    Try another mode for the wifi - depending on your router, you might get the most stable connection using 802.11b, 802.11g or 802.11b/g. Test if you get any improved performance by changing this.

    //Jerri Kangasniemi

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  3. Anonymous
    2013-09-26T08:53:47+00:00

    Hi Yoplait,

    This could be an issue with the network configuration for the wireless connection on the computer due to incorrect gateway setting as compared to the default gateway.

    1. Did you make any changes to the network settings prior to this issue on the computer?
    2. Is there any third party security software installed on the computer?

    Default gateways are important to make IP routing work efficiently. In most cases, the router that acts as the default gateway for TCP/IP hosts--either a dedicated router or a computer that connects two or more network segments--maintains knowledge of other networks in the larger network and how to reach them. If the default gateway fails, communication beyond the local network segment may be impaired. To prevent this, you can use the Advanced TCP/IP Settings dialog box (in Network Connections) for each connection to specify multiple default gateways.

    To resolve a gateway problem, you’d need to look at the device itself to determine its status and configuration. Keep in mind, however, that you can’t connect to a nonexistent gateway. A computer configured on the network 192.168.27.x should have a default gateway of 192.168.27.1 in most cases. However, if the network settings are wrong and the computer is actually on the 192.168.12.x network pinging 192.168.27.1, it likely won’t return any results because the correct gateway IP address is most likely 192.168.12.1.

    To help you better, let’s check for the network IP and compare it to the default gateway IP. Follow the steps:

    a) PressWindows and R key and type cmd. Hit Enter. Type "ipconfig/all" without quotes and hit Enter.

    b) Check if thedefault gateway IP and the network IP (IPV4 or more appropriatelyIPV6). (Refer to the description provided above in context of the IP matchup).

    To troubleshoot the issue further, I would suggest you to run the network troubleshooter and check if it finds and fixes any issues with the network settings.

    Let’s reset the IP configuration and check if it fixes the issue for us. Follow the steps:

    a) PressWindows and R key together and type cmd. Hit Enter.

    b) Type the following commands and hitEnter:

    netsh winsock reset

    netsh winsock reset catalog

    ipconfig /flushdns

    ipconfig /release

    ipconfig /renew

    netsh int ip stop

    netsh int ip start

    For further reference, you can also refer to these links:

    How to reset Internet Protocol (TCP/IP)”

    http://support.microsoft.com/kb/299357/en-us

    Note: This article is for Windows 7. But, the information on the link is for all other operating system.

    Windows 7: Troubleshooting Connections

    http://technet.microsoft.com/en-us/magazine/jj649373.aspx

    Note: This article is for Windows 7. But, the information on the link is for all other operating system.

    Please let us know about the status of this issue.

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  4. Anonymous
    2013-09-21T21:02:03+00:00

    Yep, the internet still falls out and has to be fixed by the trouble shooter. It resets the wifi thing, and the solution is always "Default gateway not available - Fixed"

    -.-

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  5. Anonymous
    2013-09-20T10:58:25+00:00

    Hi,

    1. Do you get any error message?

    2. Do you remember making any changes to the computer after which the issue started?

    I would suggest you to try these methods and check if it helps.

    Method 1

    Run the network troubleshooter and check.

    a) Press the ‘Windows + W’ key on the keyboard.

    b) Type troubleshooter in the search box and then press enter.

    c) Click “Find and fix problems” option from the list appeared in the left side.

    d) Click network and internet and run the network adaptor troubleshooter.


    Method 2

    Wired and wireless network problems

    http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1


    Hope this information is helpful and let me know if you need any further assistance.

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