Hi I am unable to get out of this aptio setup utility screen so that I can go to my start menu

Anonymous
2013-01-23T02:26:15+00:00

my computer is a ASUS R503U computer and I can't get off of this utilities screen and it won't go back to my start menu. Can anyone help please thanks

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2015-10-21T00:15:03+00:00

This is what worked from me.  You do this from within the aptio screen:

followed the steps given in the tomshardware reference above, from db2k9:

"Ok so I figured it out guys, it was kind of silly but here we go.

So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

First I had to the Security Options of the BIOS and disable "Secure Boot"

[then you reboot, and it comes back to the aptio screen.  So then you do the next step]

After that go to the Boot section of the BIOS and

  • Disable Fastboot
  • Enabled CSM (Compatibility Support Module)

[then you reboot again, and it should get through the aptio piece, if you even see it]

  • This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

[the rest below didn't apply to me, I'm using Win 8.1, and there's only the one SSD]

I have a beautiful ASUS TAICHI, that I picked up as a refurbed return from MicroCenter, and since it had no bloatware or recovery partition on the SSD, I think they either replaced the original or reformatted it.  When it hit the repeating aptio screen, I was ready to take it back, until I found the above.  It worked for me, so give it a try.

See if it works for you

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  1. Anonymous
    2014-12-30T14:31:10+00:00

    I have the same problem here for my laptop too mine is a S451Asus laptop and I cannot get it out of aptios setup utility no matter what I try pls help

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  2. Anonymous
    2014-08-27T23:11:54+00:00

    hey  my pc geos into aptio utility anytime i put it on what should i do i need it  

    Same problem.  Windows 8.1 on ASUS laptop. Thirty year Windows user, now saving up to go for a Mc.

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  3. Anonymous
    2014-07-18T07:35:15+00:00

    hey  my pc geos into aptio utility anytime i put it on what should i do i need it

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  4. Anonymous
    2014-06-08T03:37:37+00:00

    Just started having the same issues with my 6 month old Asus Zenbook UX301.  Called Asus and they stated it's a hardware problem and they'll replace the hard drive.  

    This is unacceptable as I paid over $2K for this piece of junk and going the replacement hard drive route will result in my losing all my data.  Googling my predicament, I see it's a wide spread issue which lends me to believe that hard drives are not crapping out en masse. How is it possible that there's not a resolution to this problem yet?  

    I'm now posting this on my wife's Mac.  After years of issues with numerous Dells and now a pair of Asus products, I may join my wife and convert to Apple.  She swears by them...  and doesn't have to deal with never ending Aptio blue screen of death loops.

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