Windows Movie Maker has a black screen (no video, but audio still there)…Please help!!!

Anonymous
2012-12-09T14:56:24+00:00

Hi,

Now I install Windows 8 Pro and Windows Movie Maker 2012. When I tried to make a video, the preview screen was black and I could only hear the audio (no video).

When in Windows Movie Maker (Windows 8 Pro) I open project file (.wlmp) which have been created by Windows Movie Maker (Windows 7 Ultimate), the preview screen was black and audio also was absent.

Windows 8 Pro Windows Media Player play movie clips from Panasonic SDR-S150 without problems. When I make photo show from Panasonic SDR-S150 photos with Windows Movie Maker (Windows 8 Pro), there aren’t any problems.

In Windows 7 Ultimate I've been using Windows Movie Maker 2012 to make projects from camcorder Panasonic SDR-S150 videos (Movie clips) and then upload them to DVD (Windows DVD Maker). All works OK.

Additional details

In my SkyDrive folder ( *removed for privacy purposes* )  there are 4 files with following information:

-          Jpeg file - Windows 8 Movie Maker open Win7 MovieMaker project - screenshot from program Windows Movie Maker (Windows 8 Pro) when it open project file which was created by Windows 7 Ultimate Windows Movie Maker.

-          Jpeg file - Windows 8 Movie Maker open Panasonic SDR-S150 file – screenshot from program Windows Movie Maker (Windows 8 Pro) when I edit video file MOV002.NOD

-          Movie Clip (MOD) - MOV002 – Movie Clip from camcorder Panasonic SDR-S150

-          Txt file – MOV002-MOD MediaInfo – information about video file MOV002.MOD (from program MediaInfo 0.7.61).

On my computer (Motherboard: MSI Z77A-G43 (System model: MS-7758); Processor: Intel® Core™ i5-3570 CPU @ 3.40GHz; Installed physical memory (RAM): 8 GB; System type: 64-bit Operating System, x64-based processor) two Operating Systems have been installed: first – Windows 7 Ultimate (Version 6.1.7601 Service Pack1 Build 7601) and second - Windows 8 Pro (Version 6.2.9200 Build 9200).

On both OS Windows Movie Maker Version 2012 (Build 16.4.3905.0912) has been installed*.*

From http://downloadcenter.intel.com/ video driver have been updated. System has been checked by DirectX Diagnostic Tool (dxdiag) - in all display tabs has been said – “No problems found”. Intel® HD Graphics: Driver version:  9.17.10.2875.

Please help as I need to fix this as soon as possible!

Thanks,

Andrejs

P.S. Sorry for the long description, I thought it would be best to give as much info as possible.

A.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-02-27T18:34:45+00:00

I found out that MM2012 crashed a lot, even while after restoring to project it crashed again.

Finally after having lots of problems, i've selected al videos when they were finally loaded inside MM and I set the Video stabilization to None and the black screens were gone.

There is the source of all evil I guess :-)

Hope this helps anyone

Was this answer helpful?

300+ people found this answer helpful.
0 comments

197 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-05-19T01:39:01+00:00

    I had this problem and i solve it using another Codec pack.

    I installed "K-Lite Codec Pack Full9.9.0" and the problem was solved.

    Good luck

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-05-01T05:45:44+00:00

    Hi Omar rafik,

    Welcome to Microsoft Community. We understand that you are having a similar issue with Movie Maker. To help us better understand the cause of that problem, can we ask you some questions?

    • What are the exact step-by-step procedures you took to encounter the black video issue?
    • Describe the diagnostic steps you took to try and pin down the problem yourself before you asked the question.
    • Are the media files still available in your machine?
    • What file formats are used in the project?
    • What is your operating system?
    • Determine the exact build and version of your Movie Maker. To check, follow these steps:
    1. On your keyboard hold Windows key and press **R.**2. In the textbox type, appwiz.cpl and press Enter.
    2. Locate Windows Essentials and check the version of it.

    We are looking forward to your response.

    Thank you.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-04-18T13:59:29+00:00

    Hello,

    Welcome to Microsoft Community forum. I understand that you are unable to see the pictures or videos when you creating your movie. I would be happy to help you.  In order to do so, I will need to ask you some questions to better understand the issue.

    • What are the steps that you took in resolving the issue?
    • What is your Movie Maker build version?
    • Does the issue occur before?

    Ensure that you have the latest the version of your Windows Live Movie Maker. Movie Maker 2012's system requirements are slightly different from Movie Maker 2011's. As explained in the Release Notes, Movie Maker 2012 requires video hardware that supports DirectX 10 or higher. Older video hardware that only supports up to DirectX 9 is currently not able to run Movie Maker 2012.

    Ensure also that you have the proper codecs to play your videos and audio files.Audio and Video require codecs to play the file and it’s important to have the right codecs installed or updated in your PC.

    • You may try fixing bad codecs by referring to this link: Microsoft FixIt tool
    • Media info will be able to identify any issues with missing or faulty codecs and whether it’s already installed in your computer or not. Get here.

    Note: If can't find the codec, you may convert the video to a supported format (eg. wmv) and then add it to your Windows Live Movie Maker project.

    If you have further questions, please let us know.

    Thank you!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-04-18T05:36:54+00:00

    Hi

    I can not see the pictures or videos when creating my movie. I have just follow both your steps and neither has seemed to solve the problem. Do you have any other suggestions ?

    Was this answer helpful?

    0 comments