There is no email program associated to perform the requested action

Anonymous
2013-03-22T14:18:44+00:00

When I right-click on a file, in File Explorer, and select Send to > Mail recipient I get a message box saying:

There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel

I have done as instructed with no results

Windows for home | Windows 11 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-22T14:44:34+00:00

This issue may occur if the Outlook registry key is corrupted. When other programs try to use the Outlook Simple MAPI interface, they cannot retrieve the required information from the registry.

You must first remove the corrupted Outlook registry key, and then perform a Detect and Repair operation to have Outlook rebuild the key. To do this, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  4. Select the subkey, and then press DELETE.
  5. Click Yes.
  6. Quit Registry Editor.
  7. Start Outlook.
  8. On the Help menu, click Office Diagnostics.
  9. Follow the instructions on the screen to complete the repair.

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  1. Anonymous
    2015-08-24T16:02:53+00:00

    I had a user with this issue. I ran a repair of Office 2010 and it was resolved.

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  2. Anonymous
    2015-07-13T06:07:25+00:00

    Thanks !

    This helps 

    My Outlook start giving me this error after I installed office 365. I uninstalled office 365 to resolve the problem but did not worked.

    I got this help and it works.

    Thanks for help.

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  3. Anonymous
    2015-04-10T12:38:01+00:00

    I have the same problem as descrived above.

    I've tried following your instructions. I get as far as the HKEY_LOCAL_MACHINE

    Under that it says:

    Default      REG_SZ      (value not set)

    How do I set it so that I can send  files/photos using my preferred gmail account?

    Thanks

    James.

    PS Microsoft have a very painful and frustrating account verification procedure that took me several attempts before I could log in. I went round in circles and I think this area could be improved GREATLY!

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  4. Anonymous
    2015-04-02T15:48:15+00:00

    I am sorry not to have replied earlier.  I am trying to remember what I did that finally resolved this.  One thing is I don't have Outlook.  If I recall correctly, I downloaded, at someone' suggestion, a program that allows me to email photos.  Looks like I downloaded Microsoft One DRive on 3/12.  Maybe that was it.  I appreciate the help

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