I get the error code 0x80072ee2, when i try to download apps from Windows store.

Hi,

Let’s try these methods and check.

Method 1: Run Windows Update troubleshooter.

Follow these steps to run Windows Update troubleshooter.

a. Press Windows key + W and type troubleshooting.

b. Select Troubleshooting.

c. Select View all on the top left corner.

d. Run Windows update troubleshooter.

Method 2: Make sure that the date and time are correct on the computer.

a. Check the setting for Date/Time by choosing the Desktop tile and then left click on the date/time in the corner.

b. Click on change date and time settings. And then verify the time zone is correct as well as the internet time tab has the option to Synchronize with Internet time server.

Method 3: Restart the Background Intelligent Transfer Service (BITS)

a. Right click on bottom left corner of Desktop, Click on Control Panel. In the search box, type administrative tools, and then click Administrative Tools.

b. Double-click Services.

c. Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties.

d. On the General tab, next to Startup type, make sure that Automatic (Delayed Start) is selected. If it isn't, select it, and then click Apply.

e. Next to Service status, check to see if the service is started. If it isn't, click Start.

Reference:

Why can't I connect to the Internet?

http://windows.microsoft.com/en-US/windows-8/cant-connect-to-internet

Why can’t I connect to a network?

http://windows.microsoft.com/en-US/windows-8/cant-connect-to-a-network

Do let us know about the results.

Hi Bjorn,

Generally we get the error code when the internet connection is poor.

So I would suggest you to check for the internet connection.

Could you answer few questions:

1.      Were you able to install apps earlier?

2.      Have you installed any third party anti-virus on the computer?

3.      Are you using any proxy connection to connect to Internet?

4.      Do you use wired or wireless internet connection?

5.      Are you able to browse internet properly?

Let’s try these methods ad check.

Method 1:

Run Apps Troubleshooter

I would suggest you to download and run the Modern UI App troubleshooter.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2:

If you have installed any third party anti-virus software, then I would suggest you to disable the anti-virus software and the firewall temporarily and check.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3:

Disable proxy connection

If you use any proxy connection, then follow the steps to disable proxy:

a.      Click the Gearbox at the top right corner in Internet Explorer.

b.      Click the Tools button, and then click Internet Options.

c.       Click the Connections tab, and then click LAN settings.

d.      Uncheck the Use a proxy server for your LAN box.

e.      Click Ok.

Method 4:

I would suggest you to clear the store cache and check.

Follow these steps to do so.

a)       On the desktop screen, press Windows key + R to open run box.

b)      Type WSReset.exe and hit enter.

Reference:

Why can't I find or install an app from the Windows Store?

http://windows.microsoft.com/en-us/windows-8/why-find-install-app-windows-store

What to do if you have problems with an app

http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app

Do let us know if you have any further queries.

Thanks again for answering me. I got the Mail-app downloaded again now, but it will not work. I can not receive or send mail. When I try to send a mail, it only goes to the outbox.

 If I goes to my mail-app and right-click, then click synchronise, I can see in the top right corner that it tries to synchronise, but after a few Seconds it says that my E-mailadress is unavailable.

Thanks for good answer, but I have still not found a solution. But, I can see if I go to Store I get the Message: computer is not Connected to the internet, try again. But the comuter is Connected, I tried both Wireless and With a cable. I have also tried the other solutions you come up With :(