"A problem has occurred while trying to open this message."

Anonymous
2013-04-16T21:52:02+00:00

In the last 24hrs I have been unable to open a new email or reply to anything I have received. When I click on  new message, or try to reply to one I get the following from Live drive " A problem has occurred while trying to open this message. A problem has occurred. Please try again."  I am receiving everything perfectly well and the problem? seems to be in my computer not with the server as it won't even let me open anything let alone send anything. Any answers for this one?  I have uninstalled the software and reinstalled it but to no avail! I have run an AV scan and done some maintainence. Everything else seems to be working fine. This has only happened in the last 24 hours.

Bazza.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-01-03T06:50:13+00:00

    I have the same problem and when I did every thing listed above I got the following message.

    Error:Access to source database"C:\users\Don\appdata\local\Microsoft\windows live mail.

    MsmessageStore" failed with Jet error _1032.

    Don Roberts

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  2. Anonymous
    2013-10-27T06:55:00+00:00

    We've been having the same problem. Gone through all the steps, including uninstallation, folder removal and reinstallation of Windows Live. Like everybody else (it seems) we're stuck at the point that Live Mail 2012 won't start at all and gives the error message 0x800C0155.2. Latest uploads indicate people being taken offline. I need to get this fixed!!

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  3. Anonymous
    2013-07-12T14:47:02+00:00

    Hi Folks,

    Can someone tell me how to do a clean install without losing all of my emails?  My Live is corrupted after a windows update.  Thanks!

    Bryn

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  4. Anonymous
    2013-05-18T20:53:56+00:00

    Hi Robert,

    Thanks for coming back. To upload the file, just click Reply and Upload File button. Browse for the logs and .eml files being asked and upload it.

    Regards,

    Richard

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  5. Anonymous
    2013-05-18T00:28:17+00:00

    Hi robroz54,

    I will be glad to assist you with your concern. I've created a private message area that asks for some additional information. Please click on “You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Microsoft Community forum to view the link.

    Thank you.

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