Windows defender Error code: 0x80073b01

Anonymous
2013-05-13T04:39:35+00:00

So yesterday I was on a site and a flash player update popped up and said that there was an update for "flash". I checked the certificate and it looked legit, so I had just clicked ask me later and then Windows Defender freaks out saying virus detected over and over. I tried clicking on the popup but nothing, then it said that windows needed to be restarted to delete a virus(or malware couldn't remember what it said). so I restarted it and i am not getting the error code. I also received an alert stating that windows could not make a backup because of a bad file or virus.

I have also reverted back to a previous backup and still the same problem.

Windows for home | Previous Windows versions | Security and privacy

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Anonymous
2013-05-25T16:13:08+00:00

stunnedjack:

If you have not resolved the problem yet, please note that a possible fix has been posted (by user bhringer) here.

You may wish to try using HitmanPro 3.7 (v3.7.5.198-Beta) with Kickstart 2.2.

A HitmanPro.Kickstart User Manual & FAQ (PDF File) is available here.

"The latest variant of ZeroAccess/Sirefef disables Microsoft Security Essentials and Windows Defender by placing a Reparse Point (Junction/Symbolic Link) on the files of these products. The result is that these antivirus products are disabled by the malware! More info can be found here at KernelMode.info."

"This BETA release of HitmanPro now detects and removes these Reparse Points so that the mentioned AV products will function again."

See original Source.

<EDITED/ADDED>

On june 3, 2013, BETA release of HitmanPro referenced above was RTM'd to final version 3.7.6 Build 201, to include improvements, fixes and "additional repairs of folders and corresponding files in Winsxs folders. In addition, ACL security is reset". See: HitmanPro Release History.

For additional information, see: HitmanPro rescues anti-virus programs from malware attack.

To download the latest version of the tool, please visit HitmanPro 3.7 with Kickstart download site.

HitmanPro.Kickstart User Manual & FAQ (Video & PDF File) is available here.

<EDITED/ADDED>

See probably related/additional information:

Good Luck - Please post back and tell us how it goes.

PD.- David s. cole and Footos29 might wish to give it a shot whilst still awaiting for their disks :-)

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  1. Anonymous
    2013-06-01T00:09:31+00:00

    In other words, did I pop for $25 bucks yet?  :)  no not yet.

    No, no need to pay. HitmanPro offers you a free license for 30 days (if you are a home user), even when running the program from a USB flash drive.

    Also FYI, quarantining the infected file(s) will make an encrypted copy of the infection on the computer itself - not on the flash drive.

    HitmanPro automatically selects quarantine on infections that were identified by only one other security vendor in the cloud. The infection is set to delete when more vendors marked it as malware.

    You may wish to try again with the most recent beta (with improvements) v3.7.6.201 released today, and/or alternatively - MBAR Beta 1.06; both, as suggested above by user bhringer.

    Good Luck!

    In the meantime still no email from MS defender dept. with the "'advanced methods."

    Any news?

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  2. bhringer-9380 4,350 Reputation points Volunteer Moderator
    2013-05-31T16:56:42+00:00

    stunnedjack,

    If your issue  still not resolved consider trying Malwarebytes Anti-Rootkit (free) It has been updated (May 28th) to address the ZeroAccess infection which cripples Windows Defender.

    Malwarebytes Anti-Rootkit BETA 1.06

    MBAR Download

    How to use Malwarebytes Anti-Rootkit

    Edit: HitmanPro has released (May 31st) another beta (3.7.6 Build 201 BETA) which includes additional repairs for the ZeroAccess effects on MSE and Windows Defender.

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  3. Anonymous
    2013-05-30T05:49:03+00:00

    Update 5:36 pm PST

    I am waiting for thew email containing the "advanced methods"  The supervisor from the defender department had said it would take a few hours before I would get this.

    I know many users (including myself) around here, who would love to know what 'advanced method' that 'supervisor' might suggest :)

    In the meantime I ran Hitman Pro and it found only basic, typical  adware and some false positives with some "suspicious"  Sony Vegas file.    No change to the 0x80073b301 error.

     

    I can try the Kickstart method and see if that does anything

    So you didn't check the info provided in my previous post?

    See this thread where the OP confirmed that HMPK did ALL the repairs (broken MSE by Sirefef on a Win7 computer) for him.

    This doesn't mean it will absolutely work (though it should) for you, as WD is built-in to your Win8 OS and there might probably be other internal components affected, but who knows.

    PD.- @Footos29: Would suggest you try again :)

    In other words, did I pop for $25 bucks yet?  :)  no not yet.  I did attemppt to put hitman on a sd card and at 100 percent tells me "error 5 Locked."  I was wondering if this was because I am using the free trial.

    In the meantime still no email from MS defender dept. with the "'advanced methods." I'll wait till tomorrow and see if they come through. before I call Bill Gates and ask him to take care of these guys. :)

    In truth MS should fix this with an Emergency auto update of "Windows 9 for Power Users,"  and let the Modern UI be consigned separately, to those who need such a garrish and toy=like-cloud infested  thing. Srsly.

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  4. Anonymous
    2013-05-30T03:07:44+00:00

    Update 5:36 pm PST

    I am waiting for thew email containing the "advanced methods"  The supervisor from the defender department had said it would take a few hours before I would get this.

    I know many users (including myself) around here, who would love to know what 'advanced method' that 'supervisor' might suggest :)

    In the meantime I ran Hitman Pro and it found only basic, typical  adware and some false positives with some "suspicious"  Sony Vegas file.    No change to the 0x80073b301 error.

     

    I can try the Kickstart method and see if that does anything

    So you didn't check the info provided in my previous post?

    See this thread where the OP confirmed that HMPK did ALL the repairs (broken MSE by Sirefef on a Win7 computer) for him.

    This doesn't mean it will absolutely work (though it should) for you, as WD is built-in to your Win8 OS and there might probably be other internal components affected, but who knows.

    PD.- @Footos29: Would suggest you try again :)

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