Windows defender Error code: 0x80073b01

Anonymous
2013-05-13T04:39:35+00:00

So yesterday I was on a site and a flash player update popped up and said that there was an update for "flash". I checked the certificate and it looked legit, so I had just clicked ask me later and then Windows Defender freaks out saying virus detected over and over. I tried clicking on the popup but nothing, then it said that windows needed to be restarted to delete a virus(or malware couldn't remember what it said). so I restarted it and i am not getting the error code. I also received an alert stating that windows could not make a backup because of a bad file or virus.

I have also reverted back to a previous backup and still the same problem.

Windows for home | Previous Windows versions | Security and privacy

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Anonymous
2013-05-25T16:13:08+00:00

stunnedjack:

If you have not resolved the problem yet, please note that a possible fix has been posted (by user bhringer) here.

You may wish to try using HitmanPro 3.7 (v3.7.5.198-Beta) with Kickstart 2.2.

A HitmanPro.Kickstart User Manual & FAQ (PDF File) is available here.

"The latest variant of ZeroAccess/Sirefef disables Microsoft Security Essentials and Windows Defender by placing a Reparse Point (Junction/Symbolic Link) on the files of these products. The result is that these antivirus products are disabled by the malware! More info can be found here at KernelMode.info."

"This BETA release of HitmanPro now detects and removes these Reparse Points so that the mentioned AV products will function again."

See original Source.

<EDITED/ADDED>

On june 3, 2013, BETA release of HitmanPro referenced above was RTM'd to final version 3.7.6 Build 201, to include improvements, fixes and "additional repairs of folders and corresponding files in Winsxs folders. In addition, ACL security is reset". See: HitmanPro Release History.

For additional information, see: HitmanPro rescues anti-virus programs from malware attack.

To download the latest version of the tool, please visit HitmanPro 3.7 with Kickstart download site.

HitmanPro.Kickstart User Manual & FAQ (Video & PDF File) is available here.

<EDITED/ADDED>

See probably related/additional information:

Good Luck - Please post back and tell us how it goes.

PD.- David s. cole and Footos29 might wish to give it a shot whilst still awaiting for their disks :-)

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  1. Anonymous
    2015-12-12T09:16:38+00:00

    “Seems that reports here and elsewhere that most (maybe all) of the machines affected appear to be 64-bit.”

    I have WINDOWS 7 64-bit

    I walked through the first Registry Edit line successfully and found and deleted that msseces.exe

    “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Image File Execution Options\”

    For the second line I backed it up to Microsoft\Windows\Current Version

    "HKEY_CURRENT_USER\Software\Microsoft\*Windows\Current Version\Policies\Explorer\DisallowRun"

    My Policies had a dotted line linking it to Preview Handler. I’m not sure if the Preview Handler is the center of a dotted line T. On the bottom is PropertySystem, which has a separate folder.

    The Explore folder is empty DisallowRun was not in the folder.

    I don’t know the reason for the dotted line. PropertyHandlers has its own folder.

    Out of concern for losing this link to you, I have not reset my system.

    After closing all this, I will give it a try. I backed out of the Run files.

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  4. Anonymous
    2014-01-04T19:49:38+00:00

    So yesterday I was on a site and a flash player update popped up and said that there was an update for "flash". I checked the certificate and it looked legit, so I had just clicked ask me later and then Windows Defender freaks out saying virus detected over and over. I tried clicking on the popup but nothing, then it said that windows needed to be restarted to delete a virus(or malware couldn't remember what it said). so I restarted it and i am not getting the error code. I also received an alert stating that windows could not make a backup because of a bad file or virus.

    I have also reverted back to a previous backup and still the same problem.

    I need to getting the error code and cleaner  the bad file virus from a backup

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