Windows defender Error code: 0x80073b01

Anonymous
2013-05-13T04:39:35+00:00

So yesterday I was on a site and a flash player update popped up and said that there was an update for "flash". I checked the certificate and it looked legit, so I had just clicked ask me later and then Windows Defender freaks out saying virus detected over and over. I tried clicking on the popup but nothing, then it said that windows needed to be restarted to delete a virus(or malware couldn't remember what it said). so I restarted it and i am not getting the error code. I also received an alert stating that windows could not make a backup because of a bad file or virus.

I have also reverted back to a previous backup and still the same problem.

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-05-25T16:13:08+00:00

stunnedjack:

If you have not resolved the problem yet, please note that a possible fix has been posted (by user bhringer) here.

You may wish to try using HitmanPro 3.7 (v3.7.5.198-Beta) with Kickstart 2.2.

A HitmanPro.Kickstart User Manual & FAQ (PDF File) is available here.

"The latest variant of ZeroAccess/Sirefef disables Microsoft Security Essentials and Windows Defender by placing a Reparse Point (Junction/Symbolic Link) on the files of these products. The result is that these antivirus products are disabled by the malware! More info can be found here at KernelMode.info."

"This BETA release of HitmanPro now detects and removes these Reparse Points so that the mentioned AV products will function again."

See original Source.

<EDITED/ADDED>

On june 3, 2013, BETA release of HitmanPro referenced above was RTM'd to final version 3.7.6 Build 201, to include improvements, fixes and "additional repairs of folders and corresponding files in Winsxs folders. In addition, ACL security is reset". See: HitmanPro Release History.

For additional information, see: HitmanPro rescues anti-virus programs from malware attack.

To download the latest version of the tool, please visit HitmanPro 3.7 with Kickstart download site.

HitmanPro.Kickstart User Manual & FAQ (Video & PDF File) is available here.

<EDITED/ADDED>

See probably related/additional information:

Good Luck - Please post back and tell us how it goes.

PD.- David s. cole and Footos29 might wish to give it a shot whilst still awaiting for their disks :-)

Was this answer helpful?

3 people found this answer helpful.
0 comments No comments

65 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-06-06T21:05:18+00:00

    Hi, I can't find the log anywhere.. I can't imagine I deleted it, I wouldn't have know to do it or even where to look for it.. I will keep looking in my files to see if it's hidden somehow.

    Was this answer helpful?

    0 comments No comments
  2. bhringer-9380 4,350 Reputation points Volunteer Moderator
    2013-06-06T16:11:44+00:00

    David,

    Thanks for the log, much appreciated.

    Hope all is well.

    bhringer

    Was this answer helpful?

    0 comments No comments
  3. bhringer-9380 4,350 Reputation points Volunteer Moderator
    2013-06-06T16:07:37+00:00

    Jennifer,

    Thanks for the log. Would still be interestd in seeing the first one if you locate it.

    Your help and feedback is apprecited. Hope all is well.

    bhringer

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-06-04T03:28:00+00:00

    Here is my log from MBAR Anti Rootkit Beta

    6/1/2013 2:24:34 AM
    mbar-log-2013-06-01 (02-24-34).txt
    
    Scan type: Quick scan
    Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
    Scan options disabled: Deep Anti-Rootkit Scan | PUP
    Objects scanned: 366443
    Time elapsed: 26 minute(s), 4 second(s)
    
    Memory Processes Detected: 0
    (No malicious items detected)
    
    Memory Modules Detected: 0
    (No malicious items detected)
    
    Registry Keys Detected: 0
    (No malicious items detected)
    
    Registry Values Detected: 0
    (No malicious items detected)
    
    Registry Data Items Detected: 0
    (No malicious items detected)
    
    Folders Detected: 1
    c:\$Recycle.Bin\S-1-5-18\$1d5096a9513b5837e0808be7eb313527 (Trojan.Siredef.C) -> Delete on reboot.
    
    Files Detected: 0
    (No malicious items detected)
    
    Physical Sectors Detected: 0
    (No malicious items detected)
    
    (end)
    

    Was this answer helpful?

    0 comments No comments