Wifi doesn't have a valid IP configuration

Anonymous

I recently bought a windows 8 laptop which used to access the internet fine for a few weeks but after a couple of updates it has stopped accessing the internet. Now i am getting NO NETWORK ACCESS with the yellow exclamation mark

When i tried troubleshooting, i got the response, "Wifi doesn't have a valid IP configuration". I have tried many of the suggestions that i have found on the forum like resetting TCP/IP stack with the netsh winsock reset catalogand netsh int ip reset reset.log hit but this has not changed anything. please help me i am getting desperate here.

This is the Diagnostics Information Detection Details

Diagnostics Information (Network Adapter)

Details about network adapter diagnosis:

Network adapter WiFi driver information:

Description . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter

Manufacturer . . . . . . . . . : Ralink Technology, Corp.

Provider . . . . . . . . . . . : Microsoft

Version . . . . . . . . . . . : 4.0.0.200

Inf File Name . . . . . . . . . : C:\Windows\INF\netr28x.inf

Inf File Date . . . . . . . . . : 25 July 2012 20:37:13

Section Name . . . . . . . . . : NDIS61_RT3900E3.ndi

Hardware ID . . . . . . . . . . : pci\ven_1814&dev_3290

Instance Status Flags . . . . . : 0x180200a

Device Manager Status Code . . : 0

IfType . . . . . . . . . . . . : 71

Physical Media Type . . . . . . : 9

InformationalDiagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:

Information for connection being diagnosed

Interface GUID: be787534-2d3a-468d-a2cc-613d2ecbd914

Interface name: Ralink RT3290 802.11bgn Wi-Fi Adapter

Interface type: Native WiFi

Connection incident diagnosed

Auto Configuration ID: 1

Connection ID: 1

Connection status summary

Connection started at: 2013-07-23 23:21:52-678

Profile match: Success

Pre-Association: Success

Association: Success

Security and Authentication: Success

List of visible access point(s): 2 item(s) total, 2 item(s) displayed

BSSID BSS Type PHY Signal(dB) Chnl/freq SSID

00-1A-A9-61-1C-E8 Infra g -91 11 Vinu

28-C6-8E-3D-58-46 Infra <unknown> -74 1 NETGEAR81

Connection History

Information for Auto Configuration ID 1

List of visible networks: 2 item(s) total, 2 item(s) displayed

BSS Type PHY Security Signal(RSSI) Compatible SSID

Infra g Yes 18 Yes Vinu

Infra <unknown> Yes 52 Yes NETGEAR81

List of preferred networks: 6 item(s)

Profile: Ashish

SSID: Ashish

SSID length: 6

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: No

Reason: 0x00028003

Profile: Vinu

SSID: Vinu

SSID length: 4

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: Yes

Profile: NETGEAR81

SSID: NETGEAR81

SSID length: 9

Connection mode: Infra

Security: No

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: No

Reason: 0x00028003

Profile: BSNL_AP

SSID: BSNL_AP

SSID length: 7

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: No

Reason: 0x00028003

Profile: SAINTGITS

SSID: SAINTGITS

SSID length: 9

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: No

Reason: 0x00028003

Profile: NETGEAR81 2

SSID: NETGEAR81

SSID length: 9

Connection mode: Infra

Security: Yes

Set by group policy: No

Connect even if network is not broadcasting: No

Connectable: No

Reason: 0x00028001

Information for Connection ID 1

Connection started at: 2013-07-23 23:21:52-678

Auto Configuration ID: 1

Profile: Vinu

SSID: Vinu

SSID length: 4

Connection mode: Infra

Security: Yes

Pre-Association and Association

Connectivity settings provided by hardware manufacturer (IHV): No

Security settings provided by hardware manufacturer (IHV): No

Profile matches network requirements: Success

Pre-association status: Success

Association status: Success

Last AP: 00-1a-a9-61-1c-e8

Security and Authentication

Configured security type: WPA2-PSK

Configured encryption type: CCMP(AES)

802.1X protocol: No

Key exchange initiated: Yes

Unicast key received: Yes

Multicast key received: Yes

Number of security packets received: 0

Number of security packets sent: 0

Security attempt status: Success

Connectivity

Packet statistics

Ndis Rx: 1536

Ndis Tx: 934

Unicast decrypt success: 53

Multicast decrypt success: 0

Unicast decrypt failure: 0

Multicast decrypt failure: 0

Rx success: 2778

Rx failure: 0

Tx success: 315

Tx failure: 0

Tx retry: 0

Tx multiple retry: 0

Tx max lifetime exceeded: 0

Tx ACK failure: 0

Roaming history: 0 item(s)

InformationalDiagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration

Initialise status: Success

Information for connection being diagnosed

Interface GUID: be787534-2d3a-468d-a2cc-613d2ecbd914

Interface name: Ralink RT3290 802.11bgn Wi-Fi Adapter

Interface type: Native WiFi

Result of diagnosis: There may be problem

InformationalDiagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM

Initialise status: Success

Information for connection being diagnosed

Interface GUID: be787534-2d3a-468d-a2cc-613d2ecbd914

Interface name: Ralink RT3290 802.11bgn Wi-Fi Adapter

Interface type: Native WiFi

Profile: Vinu

SSID: Vinu

SSID length: 4

Connection mode: Infra

Security: Yes

Connect even if network is not broadcasting: No

Result of diagnosis: There may be problem

Come on guys any help would be hugely appreciated

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hi Punnen,

I understand that you are facing issues with wireless network.

We appreciate your effort to resolve the issue. I suggest you to perform the following troubleshooting steps also and check if it helps.

The issue could be caused if there is a miss match in the IP address configuration.

Method 1:

Release and renew IP address for your computer:

a. Press Windows key + X and select “command prompt (admin)”.

b. Type ipconfig /release and hit Enter.

c. Then type ipconfig /renew and hit Enter.

d. Type Exit and hit Enter.

Method 2:

Follow the steps to manually assign IP address:

a. Open Network Connections by pressing Windows + X keys on the keyboard and select Control Panel. In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.

b. Right-click the connection that you want to change, and then click Properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

c. Click the Networking tab. Under This connection uses the following items, click either Internet Protocol Version 4 (TCP/IPv4) or **Internet Protocol Version 6 (TCP/IPv6),**and then click Properties.

d. To specify IPv4 IP address settings, do one of the following:

• To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, andDefault gateway boxes, type the IP address settings.

e. To specify IPv6 IP address settings, do one of the following:

• To specify an IP address, click Use the following IPv6 address, and then, in the IPv6 address, Subnet prefix length, and Default gateway boxes, type the IP address settings.

f. To specify DNS server address settings, do one of the following:

• To specify a DNS server address, click Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.

g. To change advanced DNS, WINS, and IP settings, click Advanced.

Method 3:

An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save you time and effort.

Run the Network Troubleshooter from the link:

Wired and wireless network problems:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

This should resolve the issue.

If you face any issues related to Windows feel free to contact us and we will be happy to help you.

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136 additional answers

Anonymous

2018-01-17T05:30:38+00:00

I purchased my HP laptop at BestBuy at Christmas. I am having the same issue as you. EXACT SAME ISSUE! I am returning to Best Buy this week to have them fix it. I will let you know what they say. Also, just curious how much these issues have incommon! Is yours an HP?
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Anonymous

2018-01-06T03:30:32+00:00

If this has been an issue for over 4 years don't you think it would be useful to address it? I have attempted every single idea and nothing works. I have contacted you and was promised a call which was never received. If I didn't have a smart phone I would not have access to these useless ideas. Why aren't they on our system under the troubleshooter? I am so frustrated I'm tempted to go Apple.
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Anonymous

2017-12-08T02:59:22+00:00

this isn't helpful. you can't renew ipconfig if WiFi isn't connected which is the entire issue with this problem
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Anonymous

2017-12-07T17:53:48+00:00

the below is the report of my wifi diagnosis(troubleshoot)

the solution which was given worked but not permanently. I have to do it every time I start my lappy.

please give me some permanent solution.

Windows Network Diagnostics

Issues found

"Wi-Fi 2" doesn't have a valid IP configuration Not fixed Reset the "Wi-Fi 2" adapter Failed Investigate router or broadband modem issues Failed The default gateway is not available Not fixed Investigate router or broadband modem issues Failed Reset the "Wi-Fi 2" adapter Completed

Issues found

< "Wi-Fi 2" doesn't have a valid IP configuration Not fixed

Reset the "Wi-Fi 2" adapter Failed This can sometimes resolve an intermittent problem.

Investigate router or broadband modem issues Failed If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.

< The default gateway is not available Not fixed The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.

Investigate router or broadband modem issues Failed If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.

Reset the "Wi-Fi 2" adapter Completed This can sometimes resolve an intermittent problem.

Network Diagnostics Log File Name: 127A1D7E-494B-469C-A560-A840DB88FF38.Repair.1.etl
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