Windows 8 "refresh" removed applications

Anonymous
2012-12-21T18:21:35+00:00

Why did Windows 8 "Refresh" remove about 30 applcations from my PC?  Outlook is gone, as is Excel and Word.  I did a upgrade from 7 on one of my PC's and the new system had not even been operating long enough to create a "Restore" point.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-12-22T07:58:25+00:00

Hi Rodgerr,

I can imagine how frustrating it could be when most of the applications have been removed on the computer.

Since, you have refreshed the PC; all the applications installed will be removed.

The apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshing your PC.

Refer: http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

I would recommend you to reinstall all the applications on windows 8 to work.

Let us know the status.

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  1. Anonymous
    2013-04-12T07:11:07+00:00

    Yeah, right.

    Don't take your IGNORANCE and failure to UNDERSTAND out on the rest of us.

    Programs have been alternately called "programs" and "APPLICATIONS" (Apps - get it now?) for many many years.

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  2. @CmdrKeene 90,631 Reputation points Volunteer Moderator
    2013-04-12T01:55:53+00:00

    The Refresh will remove any installed programs.  After the refresh, it will re-download and automatically install any apps you got from the Windows Store, but not desktop apps.  A list of those are placed in a file on your desktop for reference, and you'll have to reinstall them from their disc or download.

    You are prompted to confirm this when you begin a refresh or restore operation.  The difference between a Refresh and a Restore:

    Refresh:  Erase the drive, reinstall Windows, restore personal settings and Store apps

    Restore:  Erase the drive, and only reinstall Windows.

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  3. Anonymous
    2013-04-12T00:51:20+00:00

    Never in my wildest dreams would I presume APPS meant PROGRAMS - you pompous ****. Apps are Apps, downloaded from the App store. Programs are Programs purchased and installed. Nowhere does it mention ANYTHING about PROGRAMS............

    You might want to find an APP that gives you some kindness or compassion. People come here for help - not to be belittled by a cold-hearted SOB like you. Do us all a favor, sign off and go kick yourself.....

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  4. Anonymous
    2013-04-12T00:41:58+00:00

    @GordonB-P-Don't be a pompous jerk!! This is a forum where people come for help, not to be reprimanded for not being experts. If we wanted attitude we would have gone to out own IT guy!!

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