My e-mail icon has disappeared. How can I retrieve it please?

Anonymous
2013-04-26T11:15:12+00:00

Having failed to access a website I was invited to 'refresh' the computer.  This took about 5 minutes and when it had finished I discovered that several applications had been removed and the e-mail icon had disappeared.  Is there a way to get this back please?

Windows for home | Other | Email and communications

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Anonymous
2013-04-26T12:57:32+00:00

When you clicked on "Refresh" you would have got a message as below:

Refresh your PC

Here’s what will happen

. Your files and personalization settings won’t change.

. Your PC settings will be changed back to their defaults

. Apps from Windows Store will be kept

. Apps you installed from discs or websites will be removed.

. A list of removed apps will be saved on your desktop.

What do you mean by the "Email icon"?

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  1. Anonymous
    2019-02-04T03:12:42+00:00

    Thanks for taking the trouble to reply! I finally got it back but can't really explain how! Megan

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  2. Anonymous
    2019-02-04T02:33:08+00:00

    Hi Megan, (Memories it was my Aunties name)

    I had the exact same problem, I was unable to solve it, despite asking everyone. Including Microsoft Community. One day the PC shut down, without requesting it to. I kept rebooting it (F8 ?) The following morning, I switched it on, and everything  (includingMailbox) was back in place, and working fine, and has been since.

    Sorry Megan I can't be more helpful, but I hope your problem is solved soon.

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  4. Anonymous
    2019-02-04T02:01:33+00:00

    I don't seem to be getting an answer! All I want is for the big mail icon to appear on the screen every time I open up!

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