lighting bolt and gear icon

Anonymous
2013-03-31T15:13:28+00:00

My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-31T15:15:27+00:00

So lets try this and see if it helps.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

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Anonymous
2013-07-24T07:21:07+00:00

A HAD SAME PROBLEM TOOK OUT MEMORY CARD ATTACHED TO LAPTOP AND PRESSED VOLUME <DOWN> AND POWER BUTTON AND IT CAME ON

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  1. Anonymous
    2014-04-24T22:12:23+00:00

    Exactly the same thing happened to me. EXACTLY the same as this. all is good now after holding the volume down and the power button... although the time and date reset. Still not sure why it happened though??

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  2. Anonymous
    2014-04-23T21:07:58+00:00

    after one day of trying i finally found out that my volume up button was stuck, I simply pulled it out and every thing got fixed, and about the frozen screen with the bar code sign , I did a soft reset on my phone and that got fixed too, I hope no one else has my problem but if you do, check your volume buttons

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  3. Anonymous
    2014-04-22T18:33:04+00:00

    My Nokia Lumia 920 shows the lightning bolt and gear icon. does not start and is frozen on that icon.

    Message send failed.

    Nokia.Connectivity.Messaging.MessagingSendException: Message send failed. ---> Nokia.Connectivity.Messaging.CAPI.CapiMessagingException: TCSSend failed with error code: -2080331756

       at Nokia.Connectivity.Messaging.CAPI.CapiMessageStream.CheckReturnValue(String methodName, UInt32 returnValue)

       at Nokia.Connectivity.Messaging.CAPI.CapiMessageStream.Send(UInt32 cookie, Byte[] data, UInt32 dataType, UInt32 itemCount, UInt32 timeOut, IntPtr eventt, SendCallBack onSentCallBack, IntPtr paramz)

       at Nokia.Connectivity.Messaging.Handlers.MessageHandler.Send(UInt32 cookie, SendParameters sParams)

       --- End of inner exception stack trace ---

       at Nokia.Connectivity.Messaging.Handlers.MessageHandler.Send(UInt32 cookie, SendParameters sParams)

       at Nokia.Connectivity.Messaging.MessageStream.Send(Message message)

       at Nokia.Murzim.Connectivity.RawMessaging.MurzimRawMessaging.SendAndReceive(Byte[] request, TimeSpan timeSpan)

       at Nokia.Murzim.Uefi.BootManager.MurzimBootManager.DisableTimeouts()

       at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()

       at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__8(Object state)

    I got this error, while trying this with nokia care suite 5.0

    Pl help me out!!

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