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Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
Got a call from them, just as everyone else states, it is a foreign man,stating he wanted to fix security problems with my computer. States he is a Microsoft Technician. I don't know if I made a huge mistake , I asked him if he was trying to hack into my computer, he gave me numerous reasons of how when he had clsi # I kept going with him and what he tries to do is sell you maintenance contracts ranging from $149 to $250. I was adamant and told him NO I AM NOT GOING TO BUY A FIREWALL or the contract from him. I tried to call back and the number does not connect.. HELP !!!!!
HELP !! What do I do now. I fell for this because they had my CLSI ID #.
How bad is this. What do I need to do ? Have I been hacked and can they still get into my computer ?
Just got the call...
Aside from the people above that actually went too far, I love these guys... so sincere... and you can hear 30 other people in the background. Of course I knew it was a scam, and have been called before, but made the guy mad too early the first time.
As with everyone else, he first wanted me to look at the Event Viewer, so I did... and he wanted to know how many events were listed ... over 7K... and oh boy... that's a lot of virus problems, and I need to clear this up!
So then he wanted me to go to ammyy.com and I knew that was the point I couldn't play him along anymore so I asked him if I could ask a question... and he said yes.
At that point I asked him if he thought I was so f'ing stupid I'd give him control of my machine, and why didn't he get a real job instead of scamming people.
Guess I pissed him off, because he stayed on trying to argue with me that he *really* did work for a "Windows Support" company, and that I must not be literate or I'd understand.
Well, my little Indian/Pakistani friend... I wasted 10 minutes or more of your time and got you so wound up I had to hang up on you to get rid of you no matter how much I insulted you, so I guess my work is done... and if you're reading this post... sincerely... you need to get a real job!
Now... if there were only a way to stop all this madness...
-Dave
Same thing happened to me.
I told the guy, that I wanted to talk to his supervisor.
Interestingly enough, no supervisors were available, and he said they were going to call me back.
If there is a ****, I hope they rot in it.