AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2014-04-24T13:36:42+00:00

    I would just play dumb and mess with them for as long as I can:

    Click the Start Button - "Where's that? I don't have a Start Button! My computer's ruined!"

    What version of Windows are you running? - "Wait, I think my brother put Snoopy on there. Or was it Lucy? No wait, it was called Linus!"

    I actually wish I'd get scam calls - I'd have so much fun!

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  2. Anonymous
    2014-04-24T17:21:22+00:00

    Well I took your advise.  This is actually the 2nd time I had them on the phone.  I had some fun and when the guy (Indian - why are they always from India?) finally caught on I blew my whistle into the phone.  My dog who was snoozing on the couch had a heart attack (I should have stepped outside) and hopefully the guy got an earful.  The phone number they called from is 979 823 4073 but when I called back of course you get the "out of service" message.  SO DONT EVER GO TO AAMMY unless you want big headaches and for all you folks reading this we all know that banks or microsoft or most institutions that take security seriously NEVER EVER EVER do this or ask for credentials on the phone or ask to verify via email so be smart....cheers

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  3. Anonymous
    2014-04-24T18:38:45+00:00

    Got that call too at 12:19 CST!  Before answering, I noticed that the caller id had this strange reading "V424224927000141" & "Unavailable".  My call went a lot like the stories above.  I repeatedly asked him to prove his credentials.  Since when did Microsoft start this service? He sidestepped the answer by saying they call the pc's with the highest volumes of errors.  I found it unbelievable that MS would start a service like that with billions of users, making 1 call at a time. I asked for his name & # so I could verify it myself.  Peter Defouja, 315-908-7807, & his company, Sasenoid.  I asked for a ticket# so when I call back I could continue the same conversation. He told me I wouldn't need one (Is there any technician in this world who doesn't track trouble tickets (No!).  That's when he said I could call his direct ph#.  His ph# was supposedly in Mexico (Syracuse), NY.   Before I read all these pgs on the SCAM & got this note typed in he called me back from "18002" at 1:21pm. I was suspicious - so glad I did not connect.

    Since I do have 3000+ errors & yet my pc is fine do I need to worry about fixing these?

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