These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
You should feel like a HERO. You kept a criminal [what these people are doing is criminal in all countries] from predating on someone else. Alas, like most criminal activity suppression, it took more of your value to stop him than he probably lost. Con artists ARE, in fact, very good at what they do.
Bully for you.
Incidentally, I have no compulsion to be polite to these people. I am not abusive or offensive, but I yell at them, tell them they are criminals, and no better than street thugs, threaten to pass their information to police, tell them their bosses are dogs who would throw them out with the sewage, and all sorts of things. I recommend that to everyone. There is no point in being polite to someone who has so little respect for you that they consider you to be a patsy.
I always consider it a successful call if I get the guy mad enough to yell or curse back :)
I do the same to ALL telemarketers.
It's amazing the number of telemarketers that prey on seniors, and I only wish by making them mad they'd scrub me off their lists.
A friend of mine [maybe the most conservative guy I know] finally took to asking telemarketers if they were ****. He had to do that something like three times, and he got off all the lists. He personally had to work up the courage to do it, but it worked like gangbusters for him.
Not sure if I could do it or not [I always tell them how victimized they are by their crooked boss, and you'd be amazed how many seem to agree], but I might do it some time. I tend to think I may have prompted a few to quit. If so, I am delighted, and glad for them.