AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

Was this answer helpful?

0 comments No comments
Answer accepted by question author
Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

Was this answer helpful?

0 comments No comments

270 additional answers

Sort by: Newest
  1. Anonymous
    2013-08-16T14:44:28+00:00

    If they somehow DO send a guy out, be sure to put him under citizen's arrest, detain him, and wait for the cops to show up.  They are probably just low-end scammers, but some of their funds could be going to Lashkar-e-Taiba [see http://en.wikipedia.org/wiki/Lashkar-e-Taiba] or other Subcontinent terrorism group.  You never know what you'll get when you start pulling on one of these loose threads.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-08-16T13:11:28+00:00

    I had the best time with these guys today!    I talked to the first guy and then the supervisor.   We played type this and I kept having issues.  *wink* *wink*.    We went to the Ammyy site and I kept questioning why I was not on a microsoft.com site.    Then I asked them questions about the Xbox.   That was a lot of fun as well.     I then asked them how much this was going to cost.   So it varies depending on what software I need "installed"... from $10 to $100.   I have a feeling that mine would be the $100 one... just guessing.   Then I explained that I would prefer if someone came out to the house to do the work.   He then explained that it cost $200.   I said that was OK.  I was happy with that.  *wink* *wink*   I asked who to expect and so I am now expecting Tim Wilson tomorrow at noon.  If you see a blue guy when you are out and about... that is me, still holding my breath waiting for the tech to come.  :-)

    Moral of the story, I had a great time with these guys and I kept them from scamming someone else.  If we all would give them 15 minutes and no money... their profitability would drop and it would stop. ...plus it is a lot of fun if you have a few extra minutes to spare.  I am still laughing myself.  Enjoy!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-08-16T10:58:41+00:00

    http://www.garyalker.com/6/post/2013/07/beware-of-the-ammyy-scam.html

    I received a phone call today from an Indian sounding man claiming to work for Microsoft.

    The caller advised a number of security reports had been generated from my computer, and knew my name, address, and telephone number, and quoted a reference for my Windows software, although I do not know if that was correct.

    He stated I had been infected with a Trojan Virus.

    Straightaway I was suspicious, but went to my computer to run my security software I already have installed.

    Whilst doing this, the scammer asked me to open up the event log viewer program (RUNVWR) and asked me to confirm if that showed any errors or warnings.

    I checked the Viewer and sure enough I noticed some errors being reported.

    I was starting to think, this is suspicious, but he knows all my information, the viewer has errors, so maybe this could be genuine. (I thought that for about 5 seconds…)

    Having researched this scam on the internet, I now know that no matter what I read back to him, they will say a virus is present and that they must act immediately. They will also insist that the virus scanner is not able to detect the threat.

    The caller then asked me to type RUNwww.ammyy.com, but instead I typed the name into the search engine and sure enough read that this was a scam.

    I hung the phone up, but guess what the cheeky sod rang me back.

    He stated, we have been cut off, so I said, ‘No, I hung up on you, I think this is a scam, so do not ring me back again’.

    The Ammyy tool itself may be a legitimate tool for providing remote access to a computer, but in the hands of these guys it merely provides a backdoor into your system so they can take it over and install malicious software and/or steal valuable personal data from your computer.

    I have read on the internet some of the scammers may even sell victims a fake antivirus product,  that will then further infect their computers. So now the scammers have your credit card information as well as access to your computer.

    So what do you do if you have already fallen for this scam?

    (Thank you to an article by Andy O’Donnell of http://netsecurity.about.com/)

    1. Immediately isolate your computer and disinfect it with anti-malware software installed from a trusted source.

    Pull the Ethernet cable out of the computer’s network port and shutdown the wireless connection. This will prevent further damage to your computer and ensure that the scammer can’t reconnect to the PC.

    1. Contact your credit card companies and report it.

    Letting your credit card companies know what happened will allow them to issue a fraud alert for your account so they can be aware that fraudulent charges may be pending on your account(s)

    Remember that the Ammyy tool itself is just a gateway for the bad guys to get into your system. They could have victims install any number of other legitimate remote administration tools that would still allow them to accomplish their goal.

    The key to avoiding scams like these is to remember:

    1. Microsoft and other major companies are likely not going to call you to help you fix a problem in this manner.
    2. Caller IDs can be easily spoofed with Voice Over IP software. Many scammers use phony caller ID information to help build their credibility. Google their phone number and look for other reports of scam reports coming from the same number.

    Gary Alker

    http://garyalker.brandyourself.com/

    Was this answer helpful?

    0 comments No comments