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AMMYY Scam
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Anonymous
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Windows for home | Previous Windows versions | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Answer accepted by question author
Anonymous
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
270 additional answers
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Anonymous
2015-09-05T13:06:30+00:00 Here is a funny video of a guy messing with those very scammers. https://www.youtube.com/watch?v=kjKjyMKj3n4
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Anonymous
2015-08-30T17:09:43+00:00 Well, I fell for this today also, but would not pay them for their software so at least they don't have my credit card, unless they also copied all my files. I kept asking questions about authenticity but these guys are really good and I can't imagine how many folks they've scammed. My question, I cannot find the ammyy file on my computer. Did they remove before giving me back control? What do I need to do to clean my computer.
They also told me my Norton Security was not catching these errors because my version was not covering Windows 8.1, only 8. Is this true, even though I've downloaded updates and renewed my subscription.
Hi PatriciaGirardi,
Sorry for the trouble. Norton is fully compatible with Windows 8.1 OS. As you are already aware it is a Scam Call trying to fool you into purchase another security programs. Mostly they would sell you a security program that is already available for free online. If you would like to run a scan on the PC try the Norton Power Eraser here: http://www.norton.com/npe. Let me know if you need any help.
Thanks!
Dinesh
Norton Support
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Anonymous
2015-08-28T20:57:07+00:00 Well, I fell for this today also, but would not pay them for their software so at least they don't have my credit card, unless they also copied all my files. I kept asking questions about authenticity but these guys are really good and I can't imagine how many folks they've scammed. My question, I cannot find the ammyy file on my computer. Did they remove before giving me back control? What do I need to do to clean my computer.
They also told me my Norton Security was not catching these errors because my version was not covering Windows 8.1, only 8. Is this true, even though I've downloaded updates and renewed my subscription.