AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

Was this answer helpful?

0 comments
Answer accepted by question author
Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

Was this answer helpful?

0 comments

270 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-01-21T04:22:44+00:00

    You can ignore most of them. Outlook generates thousands of errors when it momentarily can't connect to some server out there, USB ports gripe when they are a few milliseconds out of synch, etc.

    You can look them up on the Internet by error code. Most are as boring as ****, total non-events.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-01-20T23:50:58+00:00

    Before trying to get me to connect to AMMYY.com, the caller walked me to my Event Viewer in Windows. Under Administrative Events there were thousands of !Errors and Warning items. I didn't let the caller take control of my PC, but should I be concerned about all these Error Events on my computer? If so, what do I do about them? Thanks.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-12-21T22:08:41+00:00

    I am astounded to see that this has been going on for some time, and STILL IS!

    MICROSOFT: You could help us out here by telling us how to get their domain(s) blacklisted everywhere! I don't have a lot of time and energy to put into this myself, but I'm going to Google that topic next. However, any Microsoft person on this Forum should know how to do that in their sleep!

    Caller ID:

    "Customer Focus"

    801-656-2093

    I _did_ report all the details to the FCC and the FTC.

    For the FCC:

    tom.wheeler (Chairman) (Their link to "fill out a form" didn't even WORK!)

    I also cc:ed to ******@fcc.gov, in case anybody was working over the weekend.

    For the FTC:

    ******@ftc.gov (best thing I could find without too much effort.)

    X

    Was this answer helpful?

    0 comments