AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2014-02-05T15:35:23+00:00

    Megahudson you did it exactly correct....

    It was a totally cold call... you didn't give him access to your pc, or a credit card number, so he's got nothing.

    Just smile and walk away knowing you wasted his time that he could have been scamming some unsuspecting person.

    My thoughts on him hanging up after learning your age might be:

    1. he'd think just maybe you don't have full rights on the box, therefore he would not be able to find much good info if you gave him access.

    and

    1. Possibly thought you had no credit card number to scam.

    Congratulations... you came through unscathed!

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  2. Anonymous
    2014-02-05T01:18:23+00:00

    I had the same thing today. When the number called my home it was a man with a thick accent the same as everyone else. He didn't claim to be with Microsoft, but he wouldn't tell me why when i asked what this was for, as i assumed he was trying to sell me something. I had the ammyy addressed typed in and assumed he was trying to sign me up for something. I just kept asking what this was for before i hit enter, and he kept telling me it was to fix my computer. I've only had it for a couple weeks and i was not about to get my brand new gaming computer full of viruses. The man started to get frustrated when i told him my computer was new and had no problems, then he asked how old i was. i told him i'm 16 and then he immediately hung up.

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