AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2014-04-24T12:35:43+00:00

    I 've had 17 of these calls in the last three weeks. "Mary" seems a popular name for the operative (yes, there have been many calls from women). They've also changed their name a few times and no longer refer to themselves as "Microsoft" but as "World Wide Web Support".

    Depending on how I feel, I answer their questions with "Which computer, I have several" and "I have a Mac, where is the Windows key on there?". Today  is the first time I've gone as far as getting the web site they want me to use and I only did that because I was waiting for something to finish.

    I'm strongly tempted to invest in a whistle... a very loud one, but I'm not sure how legal or ethical that is.

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  2. Anonymous
    2014-04-17T20:22:18+00:00

    Do a virus scan in case he installed something, and then change your important passwords as a precaution.

    Keep an eye on your bank accounts, including credit cards if you do banking online. If you want to be really safe replace your cards.

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  3. Anonymous
    2014-04-17T20:11:18+00:00

    it happened to me also but i went through with it until they asked for money then he got off my computer now im scared they have my information and they act like they are partners with windows and knew all my information but couldn't tell me what it was. they say they are in Washington dc but they are over seas and all of them have a India accent. DON'T GO FOR IT. MORE INFORMATION SHOULD BE SAID I'M STARTING A CHAIN LETTER ON FACEBOOK FOR INFORMING.

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