These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
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Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
thanks for that keep changing passwords on a regular basis be they still seems to get through. The info I placed on blog this morning are they the cyber attackers?
Everything is being done to catch them. Even now as I'm typing this on a search computer I'm getting feedback, ISP .address etc. All victims of cold calling especially now as U.S has closed all phone connections from certain web sites. If you get a phone call now from an unknown caller do not say "Hello" if you do ... put the your phone down like you are just walking away, this will help us tracing the calls, also change all your passwords especially banking details if they have contacted you email or phone. Do not change your passwords by email links from your "supposedly" banks or Ebay etc this is a phshing mail.
That's great. I fully support the good men and women who serve in the police force to make the community safer.
I heard there are Indians in Singapore. Is it possible the accent is throwing us off? They wanted me to agree to an international bank transfer of some sort converted to "Singaporean dollars". I wish I had a recording of the telephone call.
It is simply outrageous that foreigners can abuse the technology to engage in fraud upon the citizens of another country. I'm from America near New York.