AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2014-06-28T03:13:06+00:00

    Posting for those finding this thread. See the following Wiki article:

    Is that call from Microsoft a scam?

    -steve

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  2. Anonymous
    2014-06-27T22:13:21+00:00

    This happened to me yesterday. Same event viewer start, etc etc. Heavy Indian accent and the guy threatened me and said if I didn't do it I couldn't come back and blame Microsoft for any problems I might have. I strung him along until he told me to go to the ammyy website at which point I googled ammyy and found the scam info (not like it wasn't pretty obvious to start with). I told him I knew it was a scam and hung up. The best part - apparently he didn't hang up on his end, so there was a message on my phone that was his voice, speaking in a language other than English to someone in the background, then in English he said "she said it was a scam". Lots of other phone voices in the background at the same time - the place sounded huge. So no harm done but I ran a full scan afterwards anyway - kinda like a computer hand washing.

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  3. Anonymous
    2014-06-24T19:45:00+00:00

    moyesp, if you're talking about "CustomDestinations" folder, then it appears to be legitimate.

    http://answers.microsoft.com/en-us/windows/forum/windows\_7-files/in-win7-is-a-file-called-custom-destinations-legit/0a695631-7395-41df-a397-f22c046c790b

    If you have a specific security question about your computer, then you should probably start a new forum thread.

    Or if you have new information on your blog, maybe you can give us a link to it. I'd like to read it if it's about the telephone scammers.

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