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AMMYY Scam
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Anonymous
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Windows for home | Previous Windows versions | Security and privacy
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Answer accepted by question author
Answer accepted by question author
Anonymous
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
270 additional answers
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Anonymous
2015-01-09T15:02:47+00:00 Same thing going on in 2015, today.
I got a call from a guy with a south Asian accent claiming to be working with "Windows Help". I asked several times
He told me that my computer had multiple problems visible to them when I browse on the internet and said computer is infected.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
Per instructions, I typed and opened event viewer so see event log. He told me this long list showed computer was heavily infected and would eventually stop working. He stated he could help me with the problem remotely.
Directed me to open browser.
After that, he told me to type in "www.ammyy.com" and hit enter.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-foreign guy
-AMMYY
-Computer problems
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Anonymous
2015-01-08T11:20:22+00:00 And guess what, the chap has been replaced by a girl. Same old thing: Got the call, bit of delay whilst the girl picked up from the computer based call and then the old patter. I hadn't seen the blogs above but knew I needed to be very careful - anything unsolicited will inevitably mean the caller is seeking money or will cause hassle. Anyhow, I obliged and run eventvwr - a few yellows and reds, but the old PC is running fine. No she said, my PC is infected and she wanted to pass me onto one of their technicians to 'clean up the problems - which I didn't have. Meanwhile, I opened this blog (thanks all above) - told the caller that I was going to record their instructions, she said didn't need to, but I insisted and guess what? They hung up. BTW, I am ex-directory, so don't really understand how they got hold of my number. These blogging sites are extremely useful - so thanks again. My only worry is that one day these scammers will create a similar blog site saying that it's OK to run AMMYY and some of us unsuspecting users will be caught out.
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Anonymous
2015-01-02T11:28:33+00:00 Hi, it has happened to me this morning!
Some girl from a Michigan telephon number, called me and said that she was from Microsoft and that my pc was infected. She refused to give me a name and asked to open the PC Events List.
At this point, having read about this scam before-hand, I just said: "Sorry, my pc is broken, i've to format!" and i hang-up!
I received 4 other calls from that number and didn't picked the phone up!
The strange part is: I live in Switzerland, why an US company (faking to be Microsoft Tech) would ever call me?