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AMMYY Scam
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Anonymous
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Windows for home | Previous Windows versions | Security and privacy
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Answer accepted by question author
Answer accepted by question author
Anonymous
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
270 additional answers
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Anonymous
2014-11-13T19:50:14+00:00 It's a scam.
As a computer professional, I know they can walk you through a problem without downloading any software. Every time I ask them to show me instead, they always hang up on me.
Once I asked them to tell me my name and they got that wrong too.
I called the number back afterwards and what the operator told me is that someone has hacked into their phone line and is using their number to make the calls.
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Anonymous
2014-11-13T10:05:01+00:00 I can see this scam has been going on for quite a long time now, as a victim to this crime how do we remove the ammyy admin program that was installed on my computer (not by me) need help with this too scared to log off computer as they told me that if i do i will not be able log back on as they have changed my passwords. They would not give me the password they changed it to. with out paying for it
Any help will be greatly appreciated.
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Anonymous
2014-11-02T12:43:06+00:00 Haha!
Same thing happened me about a month ago.
Now, the funny thing was that I already knew this was a scam.
Once I told them that I am a student and it was a student computer, they answered "Oh ok, we're sorry for disturbing" then hang up. Really POOR scammers! xD