AMMYY Scam

Alas, I was called and unfortunately allowed them access to my computer where an  exe was downloaded and possibly run on my computer (think it was aa34.exe).   Anyway, I don't know if it was actually run, just saw it quickly in the IE downloaded files list as the person was deleting it from the list.  I immediately came to my senses and powered off my PC.   And hung up with the caller.

While this was going on my daughter had googled AAMMY and notified me that this was indeed a scam, etc.

CLEAN THE PC

She found this site that I HIGHLY RECOMMEND as it provides instructions for taking corrective measures to clean the PC.

Malware Tips

http://malwaretips.com/blogs/ammyy-virus-removal/

As I felt my PC had been compromised I took the following corrective measures (possibly overkill) to get er back into shape [over 2 days of effort :(  ]:

1. Disconnected PC from internet.
2. Rebooted PC and ran full System Scan using my Norton Internet Securityantivirus application.
3. Step 1 of Malware tips:

    Checked to see if AAMMY installed any programs via Control Panel -> Uninstall or change a program

    Didn't find any :-)

4. Reconnected my PC to the internet.
5. Step 2 of Malware tips:

    Downloaded and ran the AdwCleaner utility to scan my computer for AAMMY malicious files and

    registry keys that may have been installed on my computer.

6. Step 3 of Malware tips:

    Downloaded and ran  the Junk Removal Tool utility to remove AMMYY virus from Internet Explorer,

    Firefox, or Google Chrome.

7. Step 4 of Malware tips:

    Downloaded and ran Malwarebytes Anti-Malware free to remove AMMYY virus components.

8. Step 5 of Malware tips:

    Downloaded and ran HitmanPro to remove any other infections.

9. Step 6 of Malware tips:

    Downloaded and ran Emisoft Emergency Kit to double-check for any left-over infections.

Change Online Account User IDs and Passwords

From a safe computer (i.e. go to the library) change all your online account User IDs and Passwords.

Change Banking/Credit Card accounts

During the past 2 days, I have called all my credit card companies and asked for new accounts/cards.

I have had my checking/savings accounts changed.

I just didn't want to take a chance !!!!!

Hopefully, people will check first before allowing these &^%$# get control of their computer.

I am now waiting for them to call me again.    It will be a pleasure to yank their chain.

rofl, i knew these guys were a scam and i decided to stop talking halfway when i was pretending to do as he instructed. they stayed on the line calling for me: "hello? hello..?" after a minute or so he got frustrated - "hello? hello ********er? *******er? hello?" cracked me up

Hi I have been constantly receiving these calls and today I thought I would go along, as I have a computer that has been having issues with IE popups  etc, going slow and actually a nightmare to work with, but we don't use it for anything except printing and downloading music.  As everyone has said Indian accent went through the whole spill about being a microsoft technician wanting to help clean up the computer etc,  anti viruses don't stop spyware and malware intruders.   I thought they were trying to sell their virus software but what they actually wanted was bank details, they said that my registration to something was inactive and needed to be reactivated and it was via the commonwealth bank and Australian laws and if I didn't activate they will deactivate my internet account and block my computer from the central source not sure how that works, asked if I was a member and  to log into to the bank.  I was playing along asking for a number to call them back as I don't have any online accounts with any major bank, they then said what bank do you use and they would only charge 5 dollars to log into any bank it was a deal they have with the Commonwealth Bank, so still playing along I said I don't have any online accounts can't do it, my computer started flicking and I could see they were in my computer making changes, actually they have cleaned out my machine and it now works better than ever, he actually got angry with me and said I was taking up so much of his time and that he was only trying to help me, said as I didn't have an account he would need to speak with his supervisor and get back to me but never did of course. The concern is they knew the computer ID and my name, it scares me to think who might actually be giving them their bank information?