AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2014-09-02T23:09:55+00:00

    I had those **** call me today and it's a good thing that my computer blocked the access to their server to begin with. I knew from the start that they are trying to mess with you and I didn't fell for it and I looked them up. There is this Indian guy named Abraham that is supposed to be a tech support but I still didn't believe what he's saying. I also checked out on the web as to what kind of website they wanted me to go to while I hit run. They also called me last Saturday at 10:45 in the morning the first call I told them that I don't have internet access and I said I might not come home within an hour so they just let me go. Well I signed up to the do not call list and when the grace period is over,I'm going to report them. I played dumb and he started to get really annoyed and hang up, they have no patience to even take over your computer.Do not trust telemarketers ever...

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  2. Anonymous
    2014-09-02T19:58:47+00:00

    These guys or their friends are still at it a year later.  Same cold call and spiel but with a twist.  They had my Windows activation key and used it as a ploy to try to gain trust in their legitimacy.  I told them no when they asked me to type "iexplore  web address/aa_v3.exe"  in a cmd window. They told me they couldn't help me then and said goodbye. I haven't heard anything more since.

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  3. Anonymous
    2014-08-30T17:17:30+00:00

    yeah... practically word-for-word what every post from post #1.

         Far-eastern accent, insistant i turn on my computer.

         I told him i did not have my computer with me

         he asked where it was, i told him it was none of his business where it was!  Momma taught us kids to never give out information to a strange caller, and this call was as strange as they come.

         he say "your computer notified us it has spyware/malware".

         i say "prove it", he say "we have your windows registration number".

         i sat down with pen and paper, and said "okay, what is it? read it off to me."

         He say"you need to turn on your computer", i reiterated "what's the number" (loop) (loop) (loop) (loop) ETC...(cause all ya gotta do is hit "Help", "about" to see your number)

         he finally charged "why you waist my time?"  I say "why you waist my time?" Finally he made some vague attempt at cursing, and hung up the phone.   something vewwy skwuwy here!

       then i went to windows site, did search, and find this topic.  wow, the lengths people go through to entertain theirselves on a saturday afternoon.

         Pakastani?  who knows, mebbie detroit, hope they paid their water bill!

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