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AMMYY Scam
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Anonymous
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Windows for home | Previous Windows versions | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Answer accepted by question author
Anonymous
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
270 additional answers
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Anonymous
2013-11-14T03:39:51+00:00 I'm getting several call now days from unknown number and today from this number 3853133974 saying he is from Windows Tech group and same ammy stuff. Can anything be done with this number?
Unfortunately, not, unless you have caller ID and your phone provides a blocking facility or blocking a number is available from your phone provider.
-steve
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Anonymous
2013-11-13T19:04:55+00:00 I'm getting several call now days from unknown number and today from this number 3853133974 saying he is from Windows Tech group and same ammy stuff. Can anything be done with this number?
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Anonymous
2013-11-12T10:40:31+00:00 Is Ammyy a reputable, stable, secure system? As a potentially supplier has asked me to install it for demonstration purposes. I have consulted Ammyy's support regarding access levels to my system. They have advised that if I check task manager for AA_3.exe files and to remove them to restrict access. My knowledge is limited is this to be trusted or will I be opening a back door to be exploited? Please Advise.
I cannot answer your question. I know that it is a legitimate program used by scammers.
-steve