These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
Is Ammyy a reputable, stable, secure system? As a potentially supplier has asked me to install it for demonstration purposes. I have consulted Ammyy's support regarding access levels to my system. They have advised that if I check task manager for AA_3.exe files and to remove them to restrict access. My knowledge is limited is this to be trusted or will I be opening a back door to be exploited? Please Advise.
My experience was similar but took a really bad turn at the end of the call. I knew it was a scam from the start but went along to see what he was going to ask me to do. I didn't type AMMY into my computer but asked him at that point why he would scam people. After trying to convince me to continue failed, he got extremely angry and started yelling "Bloody M F-ing Americans" and threatening me. Too bad we can't make these people stop. I knew enough to avoid the scam but I really feel for people that get caught up in it.
HAHA ,i yelled at the indian speaker and told him everything i found out about the scams but just replied
"no its not like that" then i hang up, but my computer is a mac.