update problem KB2670838

Anonymous
2013-02-27T15:34:01+00:00

Installed this today, it caused my Poppeeper to be flagged with a -1000 error. Rolled computer back and problem cured. Have hidden update until i know what to do.

Windows for home | Other | Email and communications

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Anonymous
2013-02-28T23:31:41+00:00

YMMV but...

...Microsoft is aware of an issue some customers are experiencing when installing KB2670838 on certain laptop systems with hybrid graphics. We are looking into the situation and are considering blocking the update for systems that could be affected. Customers who are experiencing issues on systems that already have installed the update should consider uninstalling KB2670838.

Source: http://answers.microsoft.com/en-us/windows/forum/windows\_7-windows\_update/after-installation-of-update-kb2670838-win-7-keeps/66be9f5a-2257-4c4a-9c9c-5dc6f0f55d37?page=4


In the near future (one assumes), Microsoft should begin offering home users (only!) no-charge support for IE10 install and uninstall issues. You also may be eligible for the support if an IE10-related issue causes your computer to crash or if IE10 does
 not let you browse all sites. For now, however, you're on your own so you're best bet is to hide IE10 (*and KB2670838 IMHO*) & stick with IE9 for the time being.

[*Last Revised - 27 March 2013, 21:44 UTC*]

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  1. Anonymous
    2013-03-12T16:40:00+00:00

    This update took down multiple client 2008r2 Domain controller which were in Hyper V environments.  It has somehow effected the DNS and all but crippled the NIC's.  Boot would lag unless you disconnected any network connectivity. If you left it unconnected it would perform normally but if it had any network connectivity it would hang.  DNS resolution would no longer function.  Have since removed the update.  Microsoft has moved the update to recommended.  I would recommend not ever installing it.  They need to just pull it.

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  2. Anonymous
    2013-03-12T15:17:43+00:00

    i dont have ie 10 nor kb2670838 in the automatic updates

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  3. Anonymous
    2013-03-12T01:55:13+00:00

    WAS THIS UPDATE REMOVED?

    As of 27 February 2013, KB2670838 was no longer being offered via Automatic Updates - but it's still offered as an Optional, non-security update if you run a manual check for updates.

    And if you choose to install (upgrade to) IE10, KB2670838 will be installed, too.

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  4. Anonymous
    2013-03-12T00:12:18+00:00

    WAS THIS UPDATE REMOVED?

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