Can't create recovery drive on this PC

Yesterday I tried to do a recovery drive on my new Lenovo Yoga 2 Pro and didn't have the proper size USB drive, so I canceled out.  After freeing up a 16GB USB drive (minimum required) to the backup I started the process over, then noticed "Copy the recovery partition from the PC to the recover drive" check box was grayed out and receive the following message "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

I knew that I had blew away the recovery partition, so I tried the following:  reagentc /enable

and now the check box is able to be checked.  

Follow these instructions to make the recovery drive:

Step 1: Connect a USB drive to the computer and backup all data before proceeding to the next step as the drive will be erased during the process.

S tep 2: Switch to desktop mode. Press Windows + R keys to launch Run dialog. In the dialog type control.exe and then press enter key to launch the Control Panel.

Step 3: Click on change View by to Small Icons to view all tools and options. Click on Recovery to launch Recovery window.

Step 4: Next, click on Create a recovery drive option. Click Yes for the User Account Control prompt to launch Create a recovery drive wizard. If you are asked to enter the admin password, please do so.

Step 5: Click Next button, the wizard will scan the computer for all connected USB drives.

Step 6: In the following screen, select the USB drive that you wish to use as recovery drive and then click Next button, and finally click Create button. Windows will transfer required files onto the drive and the recovery drive should be ready.

Note: For what it's worth, I am not a Microsoft employee or any other manufacture employee, so please take the time to vote for this if it has helped you; this lets others know that it is a valid fix for this problem!

Are you sure that "Sandeep" is part of Microsoft?  Most of the people who post in this Forum are just normal Windows users, like you and me, and with no connection to Microsoft other than we use their operating system and spend some of our free time trying to help other Windows users, sometimes we are unsuccessful, but at least we tried.

The more official way to contact Microsoft might be via Phone Support.  You can speak to the first phone operator, then the Supervisor if not resolution is forthcoming, and then get any unresolved problem "escalated" up the levels of Support. 

E-mail Microsoft Customer Service

https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1539

Microsoft Support: Contact Us

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft: Phone Numbers for Microsoft Technical Support

http://support.microsoft.com/kb/319726/en-us  

Global Customer Service phone numbers

http://support.microsoft.com/gp/customer-service-phone-numbers/en-au

Somehow I was able to reinstall win 8.1 via the store. This fixed problem. Now I can't remember how I did it.

I have this same problem and I have Win8.1!

Hello-This problem was corrected by Win8.1. Update to Win8.1.