Can't create recovery drive on this PC

Anonymous
2012-11-10T16:19:44+00:00

Hi guys,

Just tried to create a recovery USB drive. But I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

Uh?

Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.

Ideas?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-08-13T21:14:31+00:00

    Most new machines come with a recovery partition allowing you to go back to the time of purchase, you will have to check your user guides (or the manufacturer's Web Site) for instructions.  Choosing that path requires you to save all valuable data first.  Unfortunately upgrading to Windows 8.1 may lose such Recovery Partition.

    These options are built-in to Windows 8 also.

    How to restore, refresh, or reset your PC

    http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

    Windows 8.1 Update Leaves OEM Owners With Broken Restore Function

    http://www.technologytell.com/gadgets/133905/windows-8-1-update-leaves-oem-owners-with-broken-restore-function/

    Warning! If You Upgrade to Windows 8.1 Through Windows Store, You May Loose The Ability to Refresh and Reset

    http://mcakins.com/2013/10/18/warning-if-you-upgrade-to-windows-8-1-through-windows-store-you-may-loose-the-ability-to-refresh-and-reset/

    Update to Windows 8.1: FAQ

    http://windows.microsoft.com/en-in/windows-8/upgrade-to-windows-8

    Try contacting your OEM for the Windows 8 Recovery Media.  For a small charge they should be able to supply you with a copy on DVD or USB.  This will allow you to reinstall Windows 8 to factory settings as of day one and also replace a recovery partition.

    The above would be the same procedure as if you had corrupted, lost, or replaced, a faulty hard drive, which often happens.

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  2. Anonymous
    2015-08-13T19:12:46+00:00

    Yes Sandeep Ghatuary, those are the steps one takes to create a recovery drive. It would appear that Carlos took those steps and received this message, "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

    I also took the steps you enumerated and also received the "missing files" statement. The question remains: What are the files that are missing and how does one get those files?

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  3. Anonymous
    2015-08-02T17:13:53+00:00

    After all  else failed this worked   Thank you Thank You!

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  4. Anonymous
    2015-07-21T19:04:22+00:00

    Stop asking micros""

    Use this because you have modified your partitions most likely

    open cmd with admin

    Under path "C:\windows\system32>"

    write command

    1-  reagentc /disable

    result "REAGENTC.EXE: Windows RE is already disabled."

    2- reagentc /setreimage /path \?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE

    please note

    harddisk0 means first hdd

    partition is location of the System OS

    if you know what is the number of your partition SYSTEM so replaced with partition?

    otherwise start with partition1 partition2 partition3 until you get it done with result operation successful.

    good luck

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  5. Anonymous
    2015-03-16T03:57:55+00:00

    Here we are 3 1/2 years later and I'm having the same problem as the original post.

    I'm running a Dell Computer with an I7 processor and Windows 8.1 with all updates.

    I agree the response from Sandeep on Nov. 11, 2012 is of no help.

    We need to know:

    • What possible files are missing?
    • How is the problem fixed?

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