What does the error code c101b000 represent?

Anonymous
2012-05-17T03:21:25+00:00

I was getting this error code as I was attempting to install an application from the Marketplace. The application will download perfectly, but when it tries to install the application, it would continuously give me this same error code. This occurred on multiple application installation attempts, so I know it is not a problem with one specific application that I am attempting to install. I am completely lost on what in the world this might be. I need help here.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-10-10T21:28:25+00:00

    un plug your router and plug it back in it worked for me

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  2. Anonymous
    2016-10-10T19:51:35+00:00

    this is my contact with phone chat support....simply unbeliavable. they have no **** clue what they doing..

    Nishkarsh K: Hello, thank you for contacting B2X support for your Microsoft device. How can I help you?Me: c101b000Me: fix my phoneMe: apps will not downloadNishkarsh K:1Nishkarsh K: OK thank you.Nishkarsh K: Can you please provide me with more details regarding the issue you are facing?Me: i cannot download any apps. i get error code c101b000Me: since fridayNishkarsh K: Due to technical issue it take some time to fix.Me: so fix itNishkarsh K: I apologize for the inconvenience caused to youMe: whats the problem..my phone or the store?Nishkarsh K: Its a server issue that takes some time to resolve.Me: community thread 4 years old..you would think yall figured it out by nowMe: yall should put an update on community or something to let people now what the **** is going onMe: so my options are nothing but wait?Nishkarsh K: I am not able to get that can you elaborate.Me: what are my options to fix it? not a damn thing but wait?Nishkarsh K: I apologize for the inconvenience caused to you but the issue is with the server that's why it take some time.Me: days aint enough timeMe: no more windows phone crap.Me: why dont yall guys ever look at the community support page.. yall just leave the masses with nothing to go onNishkarsh K: It is a network issue so try to contact your internet service provider.Me: it has nothing to do with my ispMe: are you serious?Me: contact my isp?!Me: all of sudden my isp gonna block apps?!Me: Its a server issue that takes some time to resolve.Me: whos server? yours?Nishkarsh K: Your internet service provider.Me: my ****Me: its a server issue that takes some time to resolve. but contact my isp..for what?!Nishkarsh K: I would request you please do not use profanity over the chat. This is a professional chat.Me: funny how on the community support there are new threads being made since this weekend. but we all using same isp hihMe: huh*Me: but my roomate with different phone has no issues downlaod apps to there phoneMe: but its my isp huhNishkarsh K: Contact your ISP to get rid of this error code.Me: my isp has nothing to do with my phone what are you talking aboutNishkarsh K: As it is with the network they will be helping you.Me: how can my isp block apps from being downloaded?Nishkarsh K: It is not with the phone , it is with the network. Your phone is all good.Me: but all the threads being made are using the same isp?Me: thats is simply impossibleNishkarsh K: Okay , in that case I would request you that please wait for a day or two .Nishkarsh K: As our technical support team is also working on this issue along with the network providers in trying to get the issues resolved .Me: no you aintNishkarsh K: I do.Me: its my isp rightMe: insaneMe: its your storeNishkarsh K: At the moment , we can only wait .

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  3. Anonymous
    2016-10-10T19:23:58+00:00

    I just got my lumia 640 yesterday and I got that error.

    This is not a good intro to windows phone.

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  4. Anonymous
    2016-10-10T18:30:52+00:00

    I was hit with this error code today. I've had my Lumia 520 for three years now and it's worked perfectly fine until now. One month ago, around the beginning of September, the phone stopped accessing the store when I tried to pay for apps. I was still capable of installing free apps, but today even that stopped working.

    Here's everything I've done so far:

    1. Soft reset and nudged the battery. Didn't work.
    2. Changed date and time. Didn't work.
    3. Changed MS password and synced. Didn't work.

    ...I'm not going to reboot my phone, no matter what anyone tells me. I don't want to lose my contacts, photos and apps - given how this error works, I wouldn't be able to install any apps even after a reboot.

    Please fix this. It's definitely a worldwide store error and not just something we customers thought up. It also impacts the usage of the phone negatively since it won't even receive app updates.

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  5. Anonymous
    2016-10-10T15:01:29+00:00

    I have had my 635 for two years. This problem started for me a couple of months ago while installing a random app. That app never did install due to this problem and a few days ago I started getting "critically low on phone storage space" messages which is strange since I store everything on my SD card (including apps). Tried everything to recover storage space and ended up restoring the phone which helped the space issue, but now cannot install ANY apps at all. Have tried every solution here to no avail. Since I do have this phone insured I will be going to the store today for a replacement, and I bet it won't be a Windows phone!

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