System Restore is no longer available.

Anonymous

When I go to "Start" / System Restore, dialog box appears " System Restore is no longer protecting your computer. Restart and try again." I have done that several and restarted, with always the same result. How can I enable SR again?

TIA

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Anonymous

That was the only thing i have in my notes about the SR service and that error and I did recreate it one more time here to be sure my notes made sense. I have that same error for other Services and it is usually a missing file, so usually easy to fix

Do you know if SR has worked properly since Avast has been installed?

Since your SR Service is broken, and if that is the only problem you know about, you could:

1. Export the SR Service section of your registry and send it here for analysis

2. I can export the SR Service part of my registry and send it to you for installation on your system. I have instructions for that (the SR Service is not very exciting to look at)

3. You can totally reinstall System Restore (you don't have to reinstall XP - just the SR part)

a. I have instructions for that and you do not need an XP installation CD

b. If you reinstall SR, you will lose all your current Restore Points

c. If SR doesn't work anyway, who cares about number b

Even though Avast is pretty good, I wish you would do this while you are thinking about it:

Download, install, update and do at least one full scan with these free malware detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/

SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.

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46 additional answers

Anonymous

2012-01-03T15:56:58+00:00

If you mean you are seeing a message like this:

Services

Could not start the System Restore Service service on Local Computer.

Error 126: The specified module could not be found.

And you see this in the Event Viewer System log:

Event Type:    Error

Event Source:    Service Control Manager

Event Category:    None

Event ID:    7023

Description:

The System Restore Service service terminated with the following error:

The specified module could not be found.

This could be that this file is missing from the c:\windows\system32 folder (assuming XP is installed on your C drive):

srsvc.dll

That file is required for the SR Service to start. If it is missing, you will get that error.

Navigate to c:\windows\system32 and see if the srsvc.dll file is missing.

If it is missing, navigate to the c:\windows\system32\dllcache folder and if you see the srsvc.dl file there, copy it and paste it into the c:\windows\system32 folder where it belongs.

If it is not there, there is on one my SkyDrive for you to download and apply to your system. If you need instructions for that, just ask and I will send you instructions, but check your system first and let us know what you find.

If the file is missing from both places it was probably quarantined (effectively deleted) from your system by your unspecified antivirus antimalware program on your unspecified system of unspecified version and Service Pack.

Since that file is one of the 3498 files looked after by Windows File Protection, it should never be missing.

If anyone suggests running sfc /scannow, that will not replace the missing file in the c:\windows\system32 folder either since that is not what sfc /scannow does.
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Anonymous

2012-01-03T11:57:37+00:00

Hi,

· What is the service pack installed?

· What is the make and model number of the computer?

· Do you remember any changes made on the computer prior to the issue?

· Do you have any security software installed?

· Do you have Windows XP setup disk?

You may try the below methods and check the results:

Method 1: Manually run the Chkdsk disk scanner. To do this, follow these steps:

a. Click Start, click Run, type chkdsk /f /r, and then click OK.

b. At the command prompt, type Y to let the disk scanner run when you restart the computer.

c. Restart the computer.

d. Chkdsk will run.

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost. Method 2: Run online virus scan and check if any malware or virus activity found on the computer. You may run online virus scan from the below link:http://www.microsoft.com/security/scanner/en-us/default.aspx

**Note:**Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

You may also refer: Troubleshooting steps for issues when you try to use the System Restore tool in Windows XP:http://support.microsoft.com/kb/302796
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Anonymous

2012-01-02T10:23:09+00:00

Thanks for your prompt response.

The Startup Type was originally on Automatic. Below that "Service Status : Stopped."

Below that the button "Start". Clicked that and the box says:

" Could not start the Restore Service on Local Computer.

Error 126 : The specified module could not be found. "

What shall I do next?

Thanks
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Anonymous

2011-12-31T21:45:11+00:00

Check here: Control Panel, Administrative Tools, Services, scroll down to System Restore Service and double click to bring up the page. General tab, Startup Type = Automatic Service Status click Start. OK.
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