WIndows Store App Won't Open )-:

Anonymous
2012-11-06T22:58:57+00:00

The windows 8 store app wont open on my new laptop. All the other apps work fine, and when the app opens it shows the loading screen and that is it.  It is not a resolution issue and it is very disappointing because there are many apps that i haven't installed yet. Do you know whats wrong and a solution to fix this issue? please help.

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2012-11-07T16:03:30+00:00

Hi Little_Diablo,

Welcome to Windows 8 Community!

From your issue description I understand that you are unable to open Windows 8 Store App. We have got some troubleshooting steps in order to resolve the issue.

This issue might happen because of some updates in the app.

I would suggest you to try the following methods and check if it helps to resolve the issue.

Method 1:

Download and run the Modern UI App troubleshooter and check.

**http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab**

Method 2: Check if the Date, time and Time zone is set correct.

Follow the steps to set the date and time:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type “Date and Time” in the charms bar search.

c. Click Change date and time button.

d. Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Method 3: If you are using any Proxy connection, then try disabling the proxy connection

a. Click the Gearbox at the top right corner in internet explorer.

b. Click the Tools button, and then click Internet Options.

c. Click the Connections tab, and then click LAN settings.

e) Check “Automatically detect settings.”

f)  Uncheck use a proxy server for your LAN.

Method 4: Check the Windows Firewall Settings

a)      Type in Control Panel on the Start Page.

b)      On the left side, click Control Panel.

c)      Click on Windows Firewall.

d)      On the left pane, click on "Allow an app or feature through Windows Firewall".

e)      Under the Allowed apps and features, look for Store.

f)       Make sure you have a click in Private and or Public.

g)      Then see if you can open the Windows Store.

If you have a 3rd party Firewall, you may need to change the settings to allow the app through the Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 5: What to do if you have problems with an app

**http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app******

Reference:-

Apps & Windows Store

**http://windows.microsoft.com/en-US/windows/apps-windows-store-help#apps-windows-store-help=windows-8&v1h=win8tab2******

Hope it helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

Regards!

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  1. Anonymous
    2014-02-02T23:30:26+00:00

    I did everything I could find on Microsoft to fix this problem but still cant get anything in the appstore to open. Help!!!!!!!!!!!!

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  2. Anonymous
    2014-01-19T09:32:54+00:00

    None of these fixes work.. I get this error .. and no one.. not even a MS tech can help.. they just say refresh..

    I'm NOT refreshing my system and re-installing the 30+ games 50+ programs, and 50+ metro apps.. that's not happening....

    something has to fix THIS:

    C:\Windows\system32>powershell -ExecutionPolicy Unrestricted Add-AppxPackage -Di

    sableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF0, Package could

    not be opened.

    error 0x80070241: Reading manifest from location:

    C:\Windows\WinStore\AppxManifest.XML failed with error: Windows cannot verify

    the digital signature for this file. A recent hardware or software change

    might have installed a file that is signed incorrectly or damaged, or that

    might be malicious software from an unknown source.

    .

    NOTE: For additional information, look for [ActivityId]

    e3bbadaa-14f5-0001-28af-bbe3f514cf01 in the Event Log or use the command line

    Get-AppxLog -ActivityID e3bbadaa-14f5-0001-28af-bbe3f514cf01

    At line:1 char:1

    • Add-AppxPackage -DisableDevelopmentMode -Register

    $Env:SystemRoot\WinStore\AppxM ... 

    • 

    
    + CategoryInfo          : OpenError: (C:\Windows\WinStore\AppxManifest.XML  

   :String) [Add-AppxPackage], FileNotFoundException  

    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa  

   nager.Commands.AddAppxPackageCommand  

I tried copying the backup files over those from my windows 8 install.. no go.. I tried copying over the files from my other windows 8.1 machine that does work.. no go... I tried setting permissions on the ENTIRE C: drive to EVERYONE FULL ACCESS and ALL APPLICATION
 PACKAGES FULL ACCESS... no go  

it all seems to be STUCK because this stupid file won't verify

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  3. Anonymous
    2013-12-05T16:47:29+00:00
    • Sometimes, after upgrading to Windows 8.1, the Store App may not start.
    • It might still show the number of available updates on the Live Tile.
    • Starting the app may show a progress ring but it may not finish loading.
    • To fix this, run the following in a Command Window (CMD) to re-register the Store App:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    • If you get error 0x8007064A after executing this, it means that the registry key "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository*Packages*" does not haveSYSTEM as the owner.
    • Change the owner back to SYSTEM as explained here and try again.
    • To fix three other system apps such as PC Settings, run the following:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\camera\AppxManifest.xml

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\FileManager\AppxManifest.xml

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifest.xml

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  4. Anonymous
    2013-11-17T03:09:20+00:00

    I was having the same problem explained in all of the above comments, but this worked for me finally after trying everything.

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