Games For Windows Live Update Problem (Error: 80070643)

Anonymous
2012-03-13T18:12:31+00:00

Hi,

Just installing this month's updates, and I'm having a problem installing one of them. Games For Windows Software 3.5 doesn't seem to want to update and is giving the error code 80070643. Had a quick search round and can't seem to find anything useful. Not sure what's causing this. Anybody else having this issue?

Windows for home | Previous Windows versions | Gaming

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  2. Anonymous
    2012-03-13T21:49:48+00:00

    I turned on logging and scanned the log file generated.

    I keyed in on this portion of the logs:

    MSI (s) (70:34) [17:16:33:224]: Note: 1: 1708

    MSI (s) (70:34) [17:16:33:225]: Product: Windows Live ID Sign-in Assistant -- Installation failed.

    Okay, so that's annoying. I did the following:

    (1)  Used a third-party program to specifically and only uninstall the Windows Live ID Sign-In Assistant.

    (2)  In the process removing the Sign-In Assistant I was informed that I would need to exit the program AIDA64 developed by FinalWire Ltd to continue with the uninstall process.

    (3)  I exited AIDA64 and completed the uninstall of the Sign-In Assistant.

    (4)  I was prompted to reboot and did so.

    (5)  I ran the GFWL web-installer which detected I had everything already installed EXCEPT for the Sign-In Assistant.

    (6)  Installed the Sign-In Assistant.

    (7)  Ran Windows Update and the GFWL update was listed.

    (8)  Attempted to again install the "Update for Games for Windows Sofware 3.5". Install was a SUCCESS.

    In my case it appears the fact that the Windows Live ID Sign-In Assistant was being locked by another program was the culprit for my inability to install the WU update for GFWL.

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  3. Anonymous
    2012-03-13T21:47:57+00:00

    Kim,

    I would like to send my log of the failed games 3.5 update but not as a reply on this forum. Are there other options to send it?

    Best regards,

    Pi

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  4. Anonymous
    2012-03-13T21:45:34+00:00

    Same as in my log file Jason,

    Action start 20:56:13: CASameOrNewerVersionInstalled.

    MSI (s) (D8:CC) [20:56:13:836]: Product: Windows Live ID Sign-in Assistant -- Newer version already installed.

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