Windows 8 is stuck in an automatic repair loop

Anonymous
2012-10-26T21:04:03+00:00

My windows 8 get in a automatic repair loop and it couldn't repair it. And than it says log file d:\windows\system32\logfiles\srt\srttrail.txt

What to do?

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-10-29T14:14:32+00:00

do a selective boot up with bios

get cmd to open and check

bootrec /fixMBR

bootrec /Fixboot

bootrec /rebuildBCD

and also

chkdsk /r c:

chkdsk /r d:

chkdsk /r e:

chkdsk /r f:

then let repair go thowe again and should be stoped

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Anonymous
2014-12-31T16:33:06+00:00

Hello Coonut,

Thank you for your reply,

I would suggest you to login to any other computer and create a Windows 8 installation disk. Using that disk you can perform the troubleshooting methods given below.

Refer the link to create the installation disk:

How to create installation media for a PC refresh or reset:

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

Hope the information helps.

Please reply with the results, in order to help you fix the issue.

Wish u a Happy New Year!

Thank you

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  1. Anonymous
    2014-06-02T13:30:26+00:00

    Hello Marilyn,

    Thank you for the reply.

    As you mentioned that Windows 8 was installed by Dell, I would suggest you to contact them for Windows 8 product key and then try using suggestions from Amit K Verma replied on May 20, 2014.

    Dell Support

    http://www.dell.com/support/contents/us/en/19/category/Contact-Information

    Please keep us updated on the status of the issue.

    Thank you

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  2. Anonymous
    2014-06-02T12:15:49+00:00

    I have windows 8 installed from dell, but key I have is for 7 home premium

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  3. Anonymous
    2014-06-02T11:51:13+00:00

    Hello Marilyn,

    Thank you for your response.

    Which operating system is installed on the affected computer?

    If Windows 8 is installed on your computer, then you may require Windows 8 installation disk.

    For downloading and creating Windows 8 installation disk, you require Windows 8 product key.

    You may then download Windows 8 from this link:

    http://windows.microsoft.com/en-US/windows-8/upgrade-product-key-only?woldogcb=0

    If your computer has Windows 7 home premium, then you may download and create an installation disk.

    Please refer to suggestions from Marilyn O replied on October 1, 2012

    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-to-do-a-windows-repair-without-a-disc-on/b3fb915b-363a-47c0-b931-f2d5db8c75ff?msgId=6beae6dc-5f7c-4b82-bc97-f45efedab4cf

    I hope this information helps.

    Thank you

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