Lumia 800: Speaker problem, no sound.

Anonymous
2012-05-07T21:13:12+00:00

Hello,

I have encountered a problem with my Nokia Lumia 800.

After I turned the speaker volume down to 0 before I went to bed, the speaker stopped working. I noticed this when I overslept for work because the alarm clock on the phone did not give any sound. I thought maby it was intended when the volume was stillt down to 0 (although it would be silly), but I found out when I had turned the volume up and the phone rang, there was no sound.

It turns out the sound does not work no matter what happens, incoming calls, alarms, playing music, etc.

I have tried to restore phone to factory settings, but with little success ...

Has anyone experienced the same problem? Is it a known software issure or sould I consider the phone defective?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2012-12-23T19:38:50+00:00

    I had problem with my Lumia 800 where I had no audio sound on any calls - i.e.. I couldn't hear anyone.  I installed the Diagnostic App by entering ##634# and ran that through...it didn't identify any problems.  I then went through each category individually and eventually ended up in 'Audio Loopback' where I set the Loopback to 'Earpiece'. I then gained control over the audio up/down switch on the side and managed to get my audio sound up to 10...it had been on 0 (?)  Whereupon....hurrah...hurrah...hurrah...i got the audio back on my incoming calls.

    Hope this helps!

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  2. Anonymous
    2012-11-27T19:14:30+00:00

    I just got my phone its the 900 and i cannot hear anything with the headphones in.  Its very anoying AARGH

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  3. Anonymous
    2012-11-26T16:37:06+00:00

    Faced the same problem with my lumia 800... I inserted the headphones andit was working thankfully...guess its not an isolated problem ..since many are experiencing the same trouble

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  4. Anonymous
    2012-11-21T21:26:12+00:00

    I got the same problem with my nokia lumia 800 BUT the phone is a survivor and will heal itself... If it doesnt i'll probably send it to nokia care.

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  5. Anonymous
    2012-08-29T18:17:27+00:00

    Same problem here, headset detected as plugged. So i insert a toothpick into the headset connector, move it arround very carefully and start working.

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