Why won't windows connect to the group policy client?

Anonymous

I am currently using a dell inspiron 7720 with windows 7 home premium and recently a small message has begun appearing above my taskbar saying

"Failed to connect to a windows service

Windows could not connect to the Group Policy Client service. The problem prevents standard users from logging on to the system.

As an administrative user, you can review the System Event Log for details about why the service didn't respond"

Anyone know why this is happening and how to fix it?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

The resolution is quite easy. Ignore all those tech geeks here and on other sites who just want to show off how they can fiddle with registries--a very dangerous game. Go to Search, type cmd, open cmd as Administrator. Type exactly this (with indicated spaces): netsh winsock repair then press Enter. You will need to Restart (NOT shut down and turn On) your computer. Bingo! Unfortunately this condition may re-occur from time to time, like if you Start your computer before turning on your internet and establishing a good connection. No sweat the fix takes about 3-5 minutes depending upon your computer Restart speed.

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Anonymous

I FOUND SOLUTION TO THIS PROBLEM!

You did a great job on discovering the events BEFORE the issue started to occur. I had this issue on my laptop since November, and it really bugged me. Like you, I sifted through the event log and found absolutely the same pattern you described.

In short, the pattern is as follows: Windows updates run automatically, and when reboot is initiated after the updates are finished, the computer crashes. When it boots up, it reports that the last shutdown was unexpected, and the issue begins to occur.

I spent 2 days trying to dig out a solution from the Internet, to no avail, until I came across this page. It doesn't say anything about this particular problem, but it gives more information about SVCHOST process that starts many services, including Group Policy Client. It looks like during reboot a vital registry settings were lost and Group Policy Client simply "doesn't know" how to start. Let me explain:

There are two places to look in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services this path should contain gpsvc key (a folder), which is responsible for service parameters and configuration. I found that the key wasintact, so, you do not touch anything here.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SVCHOSTThis is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present there.

There must be Multi-String value called GPSvcGroup. My laptop was missing it. So, you should create multi-string value named GPSvcGroup and assign it value GPSvc.
Next, you must create a key (a folder) and name it GPSvcGroup
Then open newly-created GPSvcGroup folder and create 2 DWORD values:

First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
Second is called CoInitializeSecurityParam and it must have value of 1.

Once you completed all steps above, reboot the computer and the problem will be fixed.

I am so relieved I was able to fix it, and hope this will help others with the similar issue.

Here is the link for video walkthrough: http://youtu.be/4m5KEmckWK4[http://youtu.be/4m5KEmckWK4](http://youtu.be/4m5KEmckWK4)

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168 additional answers

Anonymous

2016-03-09T09:33:26+00:00
The problem has returned this morning...Reverting to restore point when 10586.122 was installed, which is after my previous restore.

It has taken 40 mins !!!...almost to lost patience and pull the plug (even with Core i5, 8Gb ram)

The only difference identified in Restore is that FileZilla has been updated, but it would have nothing to to with this problem of GPC.

However, I see that yesterday the following SW from MS updated:
- "Get Started"
- "Microsoft Advertising SDK for XAML"
Anybody experiencing this GP problem after this updates?
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Anonymous

2016-03-07T07:41:50+00:00

I am on Windows 10 and having the same problem. I followed the solution/steps you suggested for Windows 7 and in my case it did not fix the issue. Any idea?

Thanks a lot,

Subrata
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Anonymous

2016-03-05T12:52:07+00:00

Bloody annoying isn't it Bryan, and sorry to hear you're having the same issues as me :( and for longer by the sounds of it.

Couldn't agree more about the quick reboot. Seen it loads of times and you know what's going to happen before it does. Obviously the slower reboot is doing what it's supposed to, with starting up all the services, but on a quick reboot, my god, there are loads of services not started including our old friend 'Mr Group Policy Client'

I hate all this speedy trigger starts. Just go back to how it was, and who cares if the PC takes 5 minutes to load up, at least it started up properly!

It's getting to the point when I'm going to reset the PC (keeping files etc option) or just use the reset to factory settings and blat the lot.

£600 for this laptop and it's nearly gone out through the window (no pun intended) several times.

I'm so frustrated, but they've got my money, so who cares!

No I know its a bind but try and be more patient if possible, because I am sure it will be put right soon. If its only a matter of a reboot I feel that I will put up with that for now! Youve paid a lot out there. Another thing I did forget to mention earlier which might also be helpful (or not) is that when I had fixed in the settings for the computer to go to sleep after so long idle, was that when I returned to do some work and clicked the mouse for it to triggered back on, more often than not you would have lost the connection to the apps eg: in my case my blog or facebook or both etc and they would not work or only work on a limited viewing in case of facebook with photos missing and just a small icon in the top left hand corner of a photo and other strange things. So another thing I did was then to disable the sleep and keep the computer permenantly on (somewhere within control panel). This obvious is a more expensive way of running things, but thankfully it also saves that (having to reboot again and again), so I have managed to get a sort of fix on this and I hope that Microsoft are aware of this particular issue also (although I do think they could well be connected with the previous Group Policy Problem. So not only do I have the "standard" problem of the GROUP POLICY which I think you and I and host more people are having but also a similar problem with the TRIGGERING AFTER SLEEP.

Hope your fixed soon Bristolred
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