I receive the following stop error when trying to install Windows XP: Stop: 0x0000007B

Anonymous

I need help with this error code: Stop: 0x0000007B (0xF7C85524,0xC0000034, 0x00000000, 0x000000000)

I'm a Microsoft Answers noob. I have an old computer I'm trying to reinstall Windows XP on. It's a Dell XPS Dimension 3 (3.40 gigahertz Intel Pentium 4, 1G RAM). It won't boot normally or in Safe Mode. I have tried using Fixmbr, Fixboot, Bootcfg /rebuild, chkdsk /r, Memtest86, Killdisk. I have tried installing using another hard drive (which leads me to believe it might be a hardware issue). It gave the same error code, I believe, although I didn't write it down. The only thing I've found that I haven't tried is "How to recover from a corrupted registry that prevents Windows XP from starting" since it says that it won't work on OEM devices. The error code is Stop: 0x0000007B (0xF7C85524,0xC0000034, 0x00000000, 0x000000000). I tried installing Ubuntu on both drives and they installed and worked properly. I don't know what else to try except hardware troubleshooting, although I'm not too good with hardware issues. If you have any recommendations that might put me closer to a resolution I would greatly appreciate it!

P.S. Windows XP actually ran on the second hard drive I tried (which is currently the drive in the machine right now). I installed it and it booted straight into Windows. Yay! I rebooted this setup many times with no problems. But I had an issue with Microsoft Security Essentials updating so I thought a clean install would be better. In retrospect I wish I had tried harder to fix that issue but I didn't. The first hard drive incurred a Windows crash that caused me to upgrade to a Windows 7 machine. This was over 1.5 years ago. I just thought the full back story might help.

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Anonymous

I wanted to post this update to help people that may experience this problem in the future. I finally got it to work. After many combinations and permutations, I ended up having a “NTLDR is missing” error message. I used this link

http://tinyempire.com/notes/ntldrismissing.htm

I followed the instructions, made sure I had a version of Windows XP installed on the hard drive [after using Killdisk many times], and changed the boot preference to Drive>SATA operation>RAID Autodetect/ATA. I booted the FixNTLDRiso disk and after the first run rebooted and VOILA! My computer booted into Windows. Yay!!

After installing all the Windows updates its still working like a charm. Hope this helps!!

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Anonymous

Hi,

I am close to certain (but experience tells me very little is 100% certain), that a generic windows installation CD will install without the need for F6 diskette, provided that BIOS is set to RAID Autodetect/ATA (or possibly 'combination'). AHCI is a more efficient disk access method but does require F6 diskette or slipstreaming. If the CD is already slipstreamed for your PC, AHCI should work without F6. Given that you say your BIOS defaults to RAID Autodetect/AHCI, I would expect a CD targeted specifically for your system to support this, whereas a generic CD would not.

I doubt that they will provide F6 diskette but you never know. If you don't ask you probably won't get.

You can mark replies in this thread as 'Answers'...

...but if memory serves me correctly you can only mark a maximum of 2 'Answers'. I would suggest my final diagnosis (and maybe my first reply) as candidates but this is entirely at your discretion. You may even want to hold off on marking 'answers' until you get another CD from Dell and try it. This also helps other people who are looking at this thread hoping to find a solution to 7B stops.

You can designate any other replies as helpful if you think that it is approriate.

Tricky

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Anonymous

Hi,

Did this PC originally have Vista or Win7 installed?

I have seen the 0x0000007B BSOD caused by trying to install XP to a hard drive whilst BIOS is designating the drive as AHCI instead of IDE. XP does not have native AHCI drivers and the consequence is a 7B stop.

If BIOS is set to AHCI, change the BIOS setting to IDE/ATA.

There are other options but research on the Dell website leads me to suspect that these might prove problematical. Can you confirm whether or not your PC has a floppy disk drive (the Dell picture makes me think it doesn't).

Tricky

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93 additional answers

Anonymous

2012-06-08T11:05:35+00:00

This thread is about trying to get Windows XP installed on this computer correctly. However, everything I have tried has ended up with the same error code. I have tried to install Windows so many times now I've lost count. What happens specifically is after the windows files have loaded from the install disk (after the countdown clock saying 37 minutes left etc.) and it reboots the computer, it always ends up with the STOP error. That's all I'm trying to do. Sorry if there was any confusion in what i was asking for.

I just checked to see if I could access the A:\ drive on this computer and I was able to do it. So I made a copy of the files you linked for me to a CD. I went to put the disk in the affected computer (after getting the command prompt to come up using the recovery console) and the disk wouldn't eject. Does it keep accessing the CD when in Recovery Mode (preventing the cd from opening)?

I have a thought to just go down to the local computer shop and see if they will copy the files for me. Not sure why I'm relaying all this information but hope it helps. Maybe my computer is just whacked out :) Or maybe me :-)

I know all of this is easy to you but this is the first time I have done any of this. Sorry for all the confusion.
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Anonymous

2012-06-08T10:21:56+00:00

Suggest to set Optimized Defaults in the bios the save.

If system can not boot well, fix the mbr: http://helpdeskgeek.com/how-to/fix-mbr-xp-vista/

If still needed to try, change the IDE/SATA mode until it boots. Try fix mbr again if necessary.
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