I've the exact same problem. Please, help us!
Can't install a language pack
Hello,
When i install a language pack, after the download and at the end of the installation progress bar, it says:
The following updates were not installed:
French Language Pack - Windows 8 for x64-based Systems - (KB2607607) [fr-FR_LP]
And there is no information about the error(s).
What can i do ? Is there somewhere i could see a detailed log with possibly more information about errors that occured ?
Windows for home | Previous Windows versions | Email and communications
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
57 answers
Sort by: Most helpful
-
Anonymous
2012-11-04T18:33:22+00:00 -
Anonymous
2013-06-14T15:32:23+00:00 if you look at the \windows\windowsupdate.log file, it gives a lot more details about the failure, not exactly human readable with so many errors. some lines even mentioned update is not allowed to download due to service regulation or download size limitation, which doesn't make any sense.
also \windows\SoftwareDistribution\reportingevents.log said it is 0x80070002 http://support.microsoft.com/kb/910336 (BTW, Windows 8 does not have no automatic update service mentioned in the article, i assume it was written for Windows 7)
in my case - 1st computer - Korean Language Pack. strangest thing is, I installed the Chinese Simplified a few days before and it worked fine.
The first time I install it, it won't even show it is downloading like other languages, just blank in the popup box, so i have to cancel it, reboot, and try again, then it downloaded 75.50MB, but got that error everyone else were talking about. If I tried again, it won't even download and start install immediate and failed eventually. i assume the first time has some glitch and corrupted something.
I go into \windows\SoftwareDistribution\download (where the install CAB is in) and \windows\SoftwareDistribution\eventcache.v2 and moved those files out. still won't re-download, just failed after install, must be cached/registered in more files/folders. I gave up and renamed the whole SoftwareDistribution, re-download, still no good like others mentioned. downside in that route, windows update has to re-download 20 updates, over 750MB and reinstall again ...
and then it happened on another box. Chinese Simplified installed ok. then Chinese Traditional got the same problem as Korean as other machine, blank screen 1st time, eventually it downloaded and install, then failed. try japanese, works fine.
on the third box, chinese simplified, chinese traditional, japanese all installed fine.
on Windows RT box I tried, chinese simplified failed also.
I have the same problem
I bought in Spain a new laptop with pre-installed Office.
Stabdard languages of course Spanish.
I can download and install English without any problem.
But i want also Dutch, because we are Diutch.
But the installation of the Dutch languages fails.
I agree with some other users here, that MS is blocking some combinations of Languages.
Hennie
-
Anonymous
2013-05-11T11:26:25+00:00 Same error on my system, but (less than) funny thing is:
"Chinese (simplified)" => cannot be installed with the well known meaningless (KB2607607) reference.
Completely cleared SoftwareDistribution (in case there were a problem with Windows Update)
Tried again with "Chinese (simplified)" ==> Same error.
Tried "French" ==> Installed flawlessly
Tried "Spanish" ==> Installed flawlessly
Tried "Chinese (simplified") again ==> Error (though completely fresh download)
Completely cleared SoftwareDistribution again
Tried "Chinese (simplified") again ==> Error again (though completely fresh download)
Tried "English (UK)" ==> Installed without any problems
Tried "Chinese" again ==> Error
Tried "Dutch" ==> Installed
What the hack do you think I should waste my time with ??? The error has seemingly got nothing to do with WIndows Update whatsoever. I assume, that there is some secret hidden list of allowable languages, which inhibits some languages to be installed whereas others can be installed as they should.
MS has already done so with their crippled Chinese Windows 8 version, which doesn't allow English to be installed (fully on purpose and well documented).
But still with this insight I didn't give up (because my daughter needs Chinese UI experience urgently, since she will be staying a year abroad in mainland China at an age of 15 and needs to at least be able to exercise WIndows UI in Chinese, before being stranded a mere 12000 miles from home).
So I grabbed a completely fresh hard drive, copied over a very old XP installation, then used an WIndows 8 Pro Upgrade DVD in order to install from scratch (XP will be completely ignored and wiped and is only necessary in order to prove upgrade eliligibility). Then the first thing I did was:
Tried install of language pack "Chinese (Simplified)" and guess what: DOES NOT WORK!!!
Then tried "English", "French", "Dutch", "Spanish" ==> All installed without the slightest problem.
So I figured it might be a former problem of Win 8 and completely reinstalled again. This time however, I first ran Windows Update as often as it still found more updates to do and then tried install of the language packs ==> Same problem!!!
I would buy a complete Windows 8 Pro DVD, as long as anybody could please confirm, that Chinese works on any OEM or System builders version of Windows 8 Pro no matter what european language it originally has. (I'd never waste the bucks to buy a full non-SB version, since it is more than 4 times as expensive and it is actually cheaper to buy a new netbook, than buying a full version)
Thanks a lot in advance.
-
Anonymous
2016-04-21T16:13:55+00:00 Here's the solution to the problem: (If anyone of you still has the problem)!
1- Go to, C:, Windows, SoftrwareDistribution, Downloads, And delete everything.
2- Try the download/installation of the language pack(s) again, in 9/10 of cases it will work!
Wish you Good Luck!
-
Anonymous
2013-01-31T07:14:35+00:00 Now most of the batches of PC keep having the same problem,
while I do not have the problem downloading the similar LP yesterday and earlier this morning. There must be some thing wrong on MS site.