SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?


Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.


Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

94 additional answers

Sort by: Most helpful
  1. Anonymous
    2016-09-01T12:26:04+00:00

    iam having trouble also,,upgrade to win 10 0n my acer aspire e5-521-24pq lap top an memory card reader stop dead I tried every thing I could think of,,by the way I don't know much either an don't claim to,,wish I could help,can anyone help us with ,,SD MEMORY CARD READER,,,,ITS COMPLETELY DEAD,HAVE GREAT DAY WILLIAM

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-02-04T01:00:52+00:00

    My windows phone 8.1 520 the SD card is not reading or something a while back I was having issues with my phone and internet and all the sudden all my downloaded apps show unavailable under them in my app list. Well I haven't been able to get a plan with data for a while so now I want to fix it and get my apps going again I. Went to settings and went to storage space or sense and pushed remove SD card and waited til it told me it was safe. But when I put it back in nothing changed I. Would like to find out where. In my phone info I could read more about the SD card and how to use it for developing photos and things

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-05-29T00:02:51+00:00

    I downloaded the driver now how do I make i.t work

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-04-27T00:57:01+00:00

    I'm having the same problem with my Dell Inspiron 17R.  The Dell website had multiple drivers listed & I didn't know which one to pick to get my SD drive working on the computer.  The OS is Windows 8 Pro.  Please help.

    I HAVE DELL E2414H

    MODEL 3847

    Was this answer helpful?

    0 comments No comments