can not remove unknown devices in device manager

Anonymous

I suddenly have a bunch of unknown devices showing up in Device Manager - seems to have started around March 28, 2012....the first one, now there are 16 of them. All are under Network Adapters with the same hardware Id of MS_ASWEBRMP. I can disable them in Device Manager but not uninstall them. And on occasion, after reboot, Windows will automatically discover the very same device and attempt to install it...that's why there are 16 of these devices now. Can not remove these from the registry either no matter what I do for setting permissions and or group policies.

I'm running Windows 7 Professional 64-bit on a Dell Studio XPS 1645. Interestingly enough on my other Dell Laptops with Windows 7 Home (with same Lan and Wireless adapters) these unknown devices do not show up.

Any help would be appreciated...I'm out of ideas, and Dell support has no idea either. They refer me to Microsoft for Windows 7 support, insisting it has to be an OS issue.

Jay

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Anonymous

2012-08-18T16:55:36+00:00

What does it say in the properties of the device under details? Go to device manger- network adapters-unknown device- properties- details. I would like to know what is says under the heading "value".
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Anonymous

2012-08-18T16:39:51+00:00

Hi Jay,

I am having exactly the same problem, witj 90+ unknown devies installed and

I haven´t found a solution neither.

Looks like the only solution will be a reinstallation of w7.

Daniel

Hi Daniel,

Seems we're in the same boat. And so far there's no answers from MS on this. I can't even get them to tell me what this "Aswebr Miniport" or aswebr.sys file is all about.

You might want to wait on your re-install...I did that yesturday morning, and after the PC was updated by the Windows Update site the unknown devices reappeared! And this was before I installed any third programs/software.

I re-formated the HD, put the PC back to fatcory defaults, got all the the available hardware updates from Dell then let Windows Upates do it's thing. After I got all the Windows updates the unknow device re-appearded. Once I saw that, I used a system restore image and backups to return my PC to it's previuos state - before the re-instal rather than waisting more time re-installing all my software and files.

There's got to be a Windows solution to this problem since the OS is apparently causing it.

Jay
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Anonymous

2012-08-18T14:25:36+00:00

Hi Jay,

I am having exactly the same problem, witj 90+ unknown devies installed and

I haven´t found a solution neither.

Looks like the only solution will be a reinstallation of w7.

Daniel
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Anonymous

2012-08-14T18:02:35+00:00

Now that is somethiing I have not tried...I will and get back to you Arya.

Jay
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Anonymous

2012-08-14T17:17:43+00:00

Hi,

Test the issue in a new user account:

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

If the issue is solved in new user account, you may have corrupted profile.

Below is the link to troubleshoot a corrupted profile, you can follow the steps mentioned in the link.

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile
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