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Hello,
i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"
i have ran the microsoft fix it for windows updates but it doesnt work.
i have enable the Bits services and windows update services with delayed start. and still get the same error.
also windows defender does not work and it wont start the service.
i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)
thanks in advance
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try:
Click Start
Type: cmd
Right click on cmd in start menu and select 'Run as Administrator'
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter
Attempt to download updates
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
I had the same issue and this fixed it:
Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
Run as Administrator. Type (or Copy and Paste) the following commands,
pressing Enter after each one:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuwebv.dll
regsvr32 wucltux.dll
Close Command Prompt, and try Windows Update again.
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
thanks, i went to HP's website and downloaded the intel RST driver and rebooted and fixed it.
have a great day
For me, stopping and restarting the service and renaming the folder didn't help. BUT, installing a new Intel RST driver did the trick AND even allowed me to install Win7 SP1.
Thanks.
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
This issue has been driving me crazy ever since I upgraded my wife's laptop from a 600 GB drive to 1TB. She had been developing bad sectors and experiencing extreme slowness at times, so it was definitely time to fix. I was barking up the wrong tree for a while, assuming that when I cloned the drive over to the 1 TB drive, it copied the bad sectors and continued to show minor issues.*
Symptomatically, I went looking all over the web for fixes to each issue, finally landing in this area with the Windows Update problem. I hadn't noticed before that Windows Update wasn't running since the upgrade, so I tried all the various fixes recommended, and the Microsoft FixIt stuff, and so on, to no luck. Finally, I came across a thread (not specifically this one, but since it's high on the search list I thought I'd post here) mentioning an HP laptop that was upgraded similarly and had the same issues. Their fix was to install upgraded Intel Rapid Storage drivers, which there was a direct link to the HP version. I downloaded, rebooted and voila! Fixed!
*The exact symptoms I was experiencing: Windows Mail complained about corrupt calendar data and refused to start; Outlook 2010 was unable to provide search functions; Outlook 2010 would not display images in any emails, regardless of security settings; Windows Update would not run claiming the service was not running.
