Windows Update cannot currently check for updates because the service is not running

Anonymous
2012-10-01T00:49:18+00:00

Hello,

i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"

i have ran the microsoft fix it for windows updates but it doesnt work.

i have enable the Bits services and windows update services with delayed start. and still get the same error.

also windows defender does not work and it wont start the service.

i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)

thanks in advance

Windows for home | Other | Windows update

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Anonymous
2012-10-01T00:55:17+00:00

Try:

Click Start

Type: cmd

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv

Hit Enter

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

Hit Enter

Type: net start wuauserv

Hit Enter

Type: exit

Hit Enter

Attempt to download updates

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Anonymous
2012-10-01T01:09:40+00:00

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

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Anonymous
2012-12-27T03:32:57+00:00

I had the same issue and this fixed it:

Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose

Run as Administrator. Type (or Copy and Paste) the following commands,

pressing Enter after each one:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuwebv.dll

regsvr32 wucltux.dll

Close Command Prompt, and try Windows Update again.

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Anonymous
2012-10-01T02:01:10+00:00

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

thanks, i went to HP's website and downloaded the intel RST driver and rebooted and fixed it.

have a great day

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Anonymous
2014-08-19T20:24:40+00:00

For me, stopping and restarting the service and renaming the folder didn't help.  BUT, installing a new Intel RST driver did the trick AND even allowed me to install Win7 SP1.

Thanks.

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  1. Anonymous
    2015-04-07T02:10:30+00:00

    I have this problem too.

    The solution here has not helped.

    When I stop the wuauserv service, it says it isn't running - which is correct because it isn't.

    I do the rename and get the prompt back. I start the wuauserv service and it first says it is starting and then it says "System error 2 has occurred. The system cannot find the file specified."

    I've run the sfc.exe /scannow utility and it says that there were errors that could not be fixed. Trying to make sense of the SFC.log file is near impossible for me.

    I haven't had an update since Jul 9th 2014.

    help!

    Regards,

    ChrisMadog

    I tried it, and it worked... In the beginning it was taking so long to find available updates, but when it found updates, there were so many updates, well over 100 and, so that is the reason it took so long. I had turned this computer off for a while, being that I have like 7 desktop computers, and a few laptops, both OS, Windows, and MAC OS x, I love them both.

    To be fair, Windows has given more headaches than MAC OS x.. MAC OS x hasn't given me any headaches actually! But at the same time, those headaches are the guilty ones for me learning more, and more about PCs... Everything can have its ups and downs. If your problem doesn't go away, re-install your OS.

    Have a great day.

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