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Hello,
i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"
i have ran the microsoft fix it for windows updates but it doesnt work.
i have enable the Bits services and windows update services with delayed start. and still get the same error.
also windows defender does not work and it wont start the service.
i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)
thanks in advance
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try:
Click Start
Type: cmd
Right click on cmd in start menu and select 'Run as Administrator'
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter
Attempt to download updates
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
I had the same issue and this fixed it:
Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
Run as Administrator. Type (or Copy and Paste) the following commands,
pressing Enter after each one:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuwebv.dll
regsvr32 wucltux.dll
Close Command Prompt, and try Windows Update again.
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
thanks, i went to HP's website and downloaded the intel RST driver and rebooted and fixed it.
have a great day
For me, stopping and restarting the service and renaming the folder didn't help. BUT, installing a new Intel RST driver did the trick AND even allowed me to install Win7 SP1.
Thanks.
Try:
Click Start
Type: cmd
Right click on cmd in start menu and select 'Run as Administrator'
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter
Attempt to download updates
Hi, I tried this on my windows 7 computer and it worked, it searched for updates and I downloaded them and installed them on my machine. I restarted my computer, and now I check for updates and the damn thing just remains where it says "Checking for updates" and just keeps on showing that it is scanning for updates, but it doesn't bring up anything at all, it just stays on that screen, and it's not frozen, ..
OH MY GOD, I was typing this damn message and all of a sudden the updates were found.. It has never taken this long to find updates, I'm switching over to my Imac and Macbook pro, windows has given me nothing but headaches.
They should probably be sued for it, for causing all these headaches and BS. Anyway, thank you for your assistance here on this forum. Much appreciated.
